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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,527 Reviews
Call Service Center (225) 267-9477

1,527 Reviews of Price LeBlanc Lexus - Service Center

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August 17, 2024

I am very happy with the service received. However, this last visit was for a warranty issue related to the dashboard trim. It is holding for now, but took me 4 times to take it to the deale More

by RGVATEC75
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the service you received, but we also want to address your concerns regarding the warranty issue with your dashboard trim. Your satisfaction is very important to us, and we want to make sure you have a positive experience each time you visit, so we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

August 17, 2024

I always receive timely snd thorough service, and my calls promptly returned now with Sandy as my service agent More

by Youngk1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hutchinson
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback! It's great to hear we have a loyal customer in you! Thank you for choosing Price LeBlanc Lexus.

August 17, 2024

Organized and professional. Minimal wait time. Customer service is A+ fantastic. Would surely recommend their services More

by anointed2praise07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your five-star review. The Price LeBlanc Lexus team is so grateful to have had you for your service!

August 17, 2024

Friendly customer service,wait time wasn’t bad. Only thing could not get car detailed More

by SHEILANEYLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

We're happy to hear your wait time for service met your expectations! However, we understand how important it is to have your vehicle looking its best, and we apologize for the inconvenience regarding your vehicle detailing. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com so we can know how to service you better in the future.

August 17, 2024

The service was excellent; the battery was replaced while we waited in a timely manner. More

by bourgh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that you had an excellent experience with our service team! We hope to see you again soon!

August 16, 2024

Always courteous, the waiting area is comfortable. I especially appreciate the room without the tv and the wifi - oh and the snacks. I always look forward to a cold Coke Zero and a bite of a sweet tr More

by HEATHER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

We are so glad to hear that you enjoyed the amenities we provide, Heather! Thank you for your loyalty. We strive to create a welcoming and pressure-free environment for all of our customers.

August 16, 2024

Always great service Timely friendly and professional I like the online scheduling It’s very convenient More

by NATALIEVICKNAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Natalie! We're glad that you appreciate the convenience of our online scheduling system.

August 15, 2024

Sandy Waters is amazing. She never disappoints. Except service and communication. Would definitely recommend to all. More

by tammyfaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Price LeBlanc Lexus responded

Thank you for providing us with your feedback, Tammy! We appreciate your recommendation and are glad to hear that you had a positive experience overall.

August 15, 2024

This A very professional establishment. I'm always happy to go.The customer service is always great More

by SHAUNDAGAINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive feedback with us, Shaunda! We're always happy to have you for your service.

August 15, 2024

The service department is always very helpful. They are very accommodating and help with anything you need. More

by DAWSONCONSTRUCTIONCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that our team was accommodating and able to assist you with everything you needed, Dawson!

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