Back

Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,527 Reviews

1,527 Reviews of Price LeBlanc Lexus - Service Center

Sort by
September 01, 2024

Excellent service! ! They are very timely with appointments. I was in and out within 30 minutes. More

by krysten611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thanks for the five-star feedback, Krysten! We are happy we could get you a quick service appointment at our dealership.

August 31, 2024

They originally mistook my car, which was somewhat inconsequential. And then they trie to uncharge me on some things without really informing me about what those things were. I would have preferred mo More

by priceleblanc
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or lack of transparency that you experienced during your visit. We never want any customer to leave our service department concerned or unsure. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further elaborate on your time here.

August 31, 2024

Very helpful and professional And patient woodwork through the concerns we had with our car. More

by Gwashing58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

We're so pleased to hear how your service went! Thank you for your kind words.

August 31, 2024

I purchased my car from Lexus eleven years ago. I’ve had it serviced from Price LeBlanc Lexus each time. I have nothing but great things to say about the dealership. They are personable, courteous More

by jab0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thank you so much for being a loyal customer to Price LeBlanc Lexus for over a decade! We could not be more appreciative of your business. We can't wait to see you for your next service!

August 30, 2024

I own two Lexus vehicles, one 15 years old and the other 8 years old. Both have been exceptional, with only minor issues over the years, thanks to Price LeBlanc Lexus' dedicated service team. Overall, my More

by CPH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

Thank you for your review and for being a loyal customer to Price LeBlanc Lexus. We truly appreciate the trust you've placed in us over the years, and it is disappointing to hear about your recent negative service experience. Please know that your concerns are taken seriously, and our goal is always to prioritize your needs and give you clear, transparent explanations on your service. If you'd like to speak more with us about your experience, please reach out to Service Manager, Michael Hutchinson, at (225) 408-2205.

August 30, 2024

Phenomenal customer service! Dealership is exceptionally clean & appointments have always been on schedule. Always look forward to future visits! More

by brent.maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Price LeBlanc Lexus responded

We are so glad you felt welcomed at our dealership! Thank you for servicing your vehicle with our team.

August 29, 2024

Price LeBlanc is always there when I need them. My car problems are resolved quickly, professionally, and accurately. Don’t think I could ever be as happy elsewhere. More

by Fran BARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Fran! Your satisfaction is our top priority, and we are grateful for your loyalty to Price LeBlanc Lexus.

August 29, 2024

Got me in super quick and replaced my tire fast. Even brought me home. So nice! More

by Candacemula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure exactly her name but think it was Hannah
Aug 30, 2024 -

Price LeBlanc Lexus responded

It's great to hear your tire replacement went well, Candance! Thank you for coming in to Price LeBlanc Lexus.

August 29, 2024

Excellent, quick, efficient service! Highly recommend Teddy Prejean for all services needed by Price Leblanc Lexus. More

by jbprejean12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Price LeBlanc Lexus responded

Thank you for your recommendation! Our staff appreciates you, and we thank you for servicing with us.

August 28, 2024

The service was great, but I would like to know if there are coupons available that would give a customer some savings, why they are not automatically given the discount and have to ask? More

by ANGELICA.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We’re glad you had a great experience with our service team. We understand your concern about the availability of service discounts, and our team is always working hard to ensure our customers receive the best possible value. We do have monthly service coupons you can find on our website! If you have further questions about your experience, we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

...
40
...