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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,527 Reviews

1,527 Reviews of Price LeBlanc Lexus - Service Center

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September 28, 2024

Missy and the service team was very accommodating since I was an out-of-town customer. They quickly diagnosed and recharged my AC system. Although no problem surfaced based on diagnosis, I've been advised th More

by rvdlbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Price LeBlanc Lexus responded

We're glad to hear that our service team was able to quickly diagnose and recharge your AC system! We appreciate your suggestion and we hope to see you again soon!

September 28, 2024

I am so happy to be back in a Lexus and be back at price Leblanc service department. There is no comparison to the professionalism, high quality, friendly service that every customer experiences when visit More

by ANGELADNHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Price LeBlanc Lexus responded

We're delighted we could meet your expectations, Angela! Our team strives to provide top-notch service to every customer. The Price LeBlanc Lexus team hopes to see you again soon!

September 27, 2024

Hannah was a great advisor. She explained everything well and is super nice and professional. 10/10 experience. Great job Hannah! More

by Maybe Jakey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Price LeBlanc Lexus responded

We appreciate the five stars! It's always a joy to welcome our awesome customers like you in for service. We hope to see you again soon at Price LeBlanc Lexus!

September 27, 2024

Service team very professional and efficient in serving my vehicle as well as the use of a loaner vehicle. More

by missmartham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Price LeBlanc Lexus responded

It's good to hear you enjoyed your loaner vehicle during your service, Martha! Thank you for leaving such a kind review for the Price LeBlanc Lexus team!

September 26, 2024

Always a pleasant experience. Service reps are polite and very professional. Waiting area is very comfortable, equipped with complimentary snacks and beverages for convenience! More

by CONNIE247SOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 27, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind feedback, Connie! We are so happy to hear you had an easy and comfortable service experience with us at Price LeBlanc Lexus. We hope to see you again soon!

September 26, 2024

Excellent…Great service every time. Love Lexus customer service. Always willing to assist their customer More

by FELICIAMCKINLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Price LeBlanc Lexus responded

We loved having you, Felicia! Thank you for choosing our technicians to perform your vehicle service. We are always here for you.

September 24, 2024

Very professional yet friendly. Their service group is customer focused from the moment you drive up More

by jlasse774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us assist you with your recent vehicle service! The Price LeBlanc Lexus team is thrilled we could help you!

September 23, 2024

SERVICE! That is what makes Price LeBlanc Lexus so exceptional! I have never seen a dealership that really prided itself on making the service process so uniq More

by larry-kathytaylor0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Price LeBlanc Lexus responded

Thank you for your positive and thoughtful feedback, Larry! Our team takes great pride in providing top-notch service to all of our customers. Your five-star rating means so much to us, and we loved having you for your service.

September 23, 2024

Painless process. Happy with my purchase. I would recommend friends and family that are searching for a quality vehicle to this dealership More

by SHERYLWASH55
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Zia from Price LeBlanc Toyota was my sales person
Sep 23, 2024 -

Price LeBlanc Lexus responded

Thank you for your sweet words, Sheryl! We're happy to hear you're satisfied with your purchase. We appreciate your recommendation and are grateful for your support!

September 23, 2024

The service was great, but I found out that the lender at Lexus lied to me about insurance for my wheels and tires that he convinced me to get. It cost me an extra $1,400 that I did not want to pay, but he More

by kritchie.realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience. While we are glad to hear that our service department provided excellent care, we are sorry to hear about the issues you raised regarding the insurance on your wheels and tires. The Price LeBlanc Lexus team is committed to providing transparent communication during service. This is a priority of ours, and it is also something that our customers deserve. We would like to speak more with you about your time here, so please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

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