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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,567 Reviews

1,567 Reviews of Price LeBlanc Lexus - Service Center

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November 14, 2024

Efficient and friendly! Would definitely recommend and will utilize their services again in the future. More

by SPYGLASSJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
Nov 15, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review! It's great to hear you had a great experience with us and would recommend our services. We look forward to welcoming you back in the future!

November 12, 2024

All around great experience. Service was fast and friendly. Will recommend to friends and family. More

by guient27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! We are happy to hear that you had such a positive experience at Price LeBlanc Lexus. We appreciate your recommendation and look forward to the possibility of working with you again.

November 12, 2024

My entire experience was impressive from start to finish. As a working wife and mother of 3 my schedule is very demanding. I had to reach out several times to adjust my appointment date/time because of unexp More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We appreciate your kind words. It's great to hear that Missy exceeded your expectations and provided exceptional service. We appreciate your kind words and are pleased that we could make your visit as convenient and seamless as possible. We hope to see you again soon!

November 11, 2024

I felt very taken care of at Price Leblanc. My salesman, Jeff Young was awesome. More

by bleerkes2
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Gooden was very patient and thorough. He is very knowledgeable.
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, bleerkes2. We are glad to hear that Jeff Young provided you with excellent service during your visit to Price LeBlanc Lexus.

November 11, 2024

My tire Pressure indicator light was on when I dropped my car off, but it wasn’t on my invoice when I paid for my services. There was no estimate given for my tire pressure light indicator. More

by kelvintaylor87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Kelvin. We appreciate your feedback and will make sure to address this issue with our service team. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 11, 2024

As a loyal Lexus RX owner for over 20-yrs, this is the first time I've had any service issue. Approximately 3-weeks ago I notified the dealership my RX-350 (11 months old, with 13K mileage) has an incessa More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, Paul. We apologize for the inconvenience you have experienced with your Lexus RX-350 and the ongoing brake squealing issue. Your loyalty as a long-time Lexus owner is greatly appreciated, and we are committed to resolving this matter promptly. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 11, 2024

Awesome service as usual. I even received a refund on my battery purchase due to a warranty. More

by BMARKSNURSESRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave a review, BMARKSNURSESRUS! We are so happy to hear that you had an awesome experience with our service team and that you were able to receive a refund on your battery purchase. We appreciate your business and look forward to serving you again.

November 10, 2024

The service was prompt and efficient. Thank you very much. we will return for the next maintenance service. More

by chris@halbutts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a positive review, Chris! It's great to hear that you were satisfied with the prompt and efficient service you received. We look forward to seeing you again for your next maintenance service.

November 10, 2024

I drive the distance to get the excellent maintenance service each trip. The service advisor is fantastic. More

by marvawilson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Marva! We are delighted to hear that you find our maintenance service excellent and that our service advisor has been fantastic. We appreciate your loyalty and look forward to serving you again in the future.

November 09, 2024

Service personnel were very helpful and courteous. The service department informed me of their findings quickly and there was no pressure to pay for service I didn’t want. More

by Ricky R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, Ricky. We are pleased to hear that our service personnel provided you with helpful and courteous assistance. We strive to ensure that our customers are informed and comfortable throughout their service visits. We noticed that you rated us four stars, if this was not an accident and you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

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