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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,527 Reviews

1,527 Reviews of Price LeBlanc Lexus - Service Center

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April 15, 2025

Consistently five star service. Informative. Timely. Quality maintenance, repairs and follow up. Always a pleasurable experience. More

by TLWALKER1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Price LeBlanc Lexus responded

Thank you so much, TLWALKER1028, for your wonderful feedback. We are thrilled to hear that you consistently experience five-star service with us and find our team to be informative and timely. Your kind words about the quality of our maintenance, repairs, and follow-up are greatly appreciated. It’s always our goal to ensure a pleasurable experience for our customers, and your review motivates us to keep up the good work.

April 15, 2025

Everyone was great, on time, took care of our service call, would recommend all of them More

by MKCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation. We're glad that our team provided you with timely and excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 14, 2025

I have purchased four cars over the last 15years or so. It has always been a delightful experience. Your service department has always been exceptional. We have always been treated well by everyone. I am s More

by franmckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Marks, Joe Walker, and Lori (?), we actually bought her car that she traded in!
Apr 15, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and continued support over the years. We're happy that you've consistently had delightful experiences with our sales and service departments. Our team takes great pride in providing exceptional service and ensuring our customers feel valued. We look forward to the opportunity to assist you with your future automotive needs.

April 13, 2025

They have an excellent product, of course, but the sales and service staff are both very professional and accommodating. More

by TIMOTHYMAGANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words, Timothy. We're thrilled to hear that you had a positive experience with our sales and service teams. It's great to know that our staff's professionalism and accommodating nature made a positive impression. Your feedback is truly appreciated and serves as a wonderful encouragement for our team.

April 12, 2025

I've been with the title Leblanc since 2010 and this is my fifth Lexus. I enjoy working with them the staff for a friendly and they return to my attention always. The free Car Wash is a good benefit for me More

by Sundernath
Recommend Dealer
Yes
Employees Worked With
Byron George
Apr 14, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your continued loyalty and for choosing Price LeBlanc Lexus for your vehicle needs. We're pleased that you enjoy working with our friendly staff and appreciate the complimentary car wash. Your feedback is invaluable to us, and we look forward to serving you for many years to come.

April 12, 2025

Great service! Best experience yet and the loaner car made it so easy. Like I still had my normal car. More

by carolineahardie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Price LeBlanc Lexus responded

Thank you, Caroline, for your wonderful feedback! We're thrilled to hear that you had a great experience and found the loaner car convenient. Your satisfaction is our priority, and it's fantastic to know we could make your visit seamless.

April 12, 2025

Prolonged service, over 3 days, bit much for a routine check up, never a heads up warning etc. unsatisfactory in my opinion. More

by BrainDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We understand that the extended duration of your routine check-up was inconvenient, and we apologize for not providing updates during the process. Your experience is important to us, and we value your input as it helps us improve our services. If you have any questions or would like to further explain your experience, then please give Michael Hutchinson, our Service Manager, a call at (225) 408-2205 or email him at mhutchinson@leblancauto.com.

April 11, 2025

Very helpful and friendly people. Made sure I was taken care of, and made the process easy and effortless More

by PAYTEN DELACERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words, Payten. We're thrilled to hear that our team was able to provide you with a helpful and friendly experience. Our goal is always to make the process easy and effortless for our guests. We appreciate your feedback and look forward to serving you again.

April 11, 2025

I feel very safe leaving my car with Price Leblanc Lexus. I have the utmost trust with everyone there. I especially liked meeting and working with Hannah More

by LKWRIGHT225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words. We're thrilled to hear that you feel safe and trust our team with your vehicle. Hannah will be delighted to know that you enjoyed working with her. Your feedback is greatly appreciated and encourages us to continue providing the best service possible.

April 10, 2025

Very convenient. Loaned me a car. Kept me informed Staff was friendly and very professional More

by JODIECRNA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Price LeBlanc Lexus responded

Thank you, Jodie, for taking the time to share your experience with us. We're thrilled to hear that you found our service convenient and that our team was able to keep you informed throughout your visit. It's wonderful to know that the loaner car and the professionalism of our staff made your experience a positive one. We truly appreciate your feedback and look forward to serving you again in the future.