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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,348 Reviews

1,348 Reviews of Price LeBlanc Lexus - Service Center

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December 20, 2024

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 19, 2024

Kim was fantastic! She was very easy to work with I'm sales and we received great customer service. I will definitely recommend her. More

by kdv430
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Kim at Price LeBlanc Lexus. We are happy to hear that she provided excellent customer service and made your sales experience easy. We appreciate your recommendation!

December 18, 2024

Absolutely the best Lexus Dealership to buy a car from and to have it serviced at. More

by LSU1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! It's great to hear you had a positive experience with purchasing and servicing your vehicle at Price LeBlanc Lexus. Our team works hard to provide top-notch service to our customers, and we appreciate you taking the time to share your feedback.

December 18, 2024

Missy gave excellent service. Greeted me with a smile and took care of the problem. More

by MARKT432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, MARKT432. It's great to hear that Missy provided you with excellent service and took care of the problem. We appreciate your feedback!

December 18, 2024

It’s the best customer service I have ever had. Once you get the Lexus experience you don’t want any other. More

by rturner1972@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us! We are happy to hear that you enjoyed our customer service and the Lexus experience. We are glad to hear that we hit the mark with you.

December 17, 2024

The service is always good , it’s always a joy to receive some wonderful care More

by DIANAJOHNSON282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Dec 18, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words, DIANAJOHNSON282! We are delighted to hear that you always receive wonderful care during your visits. It is our pleasure to provide you with excellent service.

December 17, 2024

Very easy to work with. All staff very helpful. Overall a great experience for purchasing my new vehicle. More

by CCCLERK
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Sales Person
Dec 18, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, CCCLERK. We are pleased to hear that you found our staff helpful and that your overall experience was great. We appreciate your business!

December 16, 2024

Kathryn was great to work with and made sure my vehicle was completed on time so I could make my appointment in New Orleans. More

by JEFFCOURTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with Kathryn at Price LeBlanc Lexus. We are happy to hear that she provided excellent service and ensured your vehicle was completed on time. We appreciate your business!

December 16, 2024

Everything when well smooth ride. Dustin was very helpful and he knew his job real good. A Job well done keep up the good work More

by Brucejames1962
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 17, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Brucejames1962! We are delighted to hear that Dustin provided you with excellent service and made your visit a smooth one. We appreciate your kind words!

December 16, 2024

Service Department is Great. If you value you car, I would suggest that you take you car here for service. More

by ROEBTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department. We are pleased to hear that you value our services and would recommend us to others. We appreciate your feedback and look forward to serving you again in the future.