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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,350 Reviews

1,350 Reviews of Price LeBlanc Lexus - Service Center

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August 13, 2023

The representative who took care of my service was very professional. I wish I could remember her name. She did a fantastic job. More

by leecormier24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
Aug 14, 2023 -

Price LeBlanc Lexus responded

Thank you for letting us know how we did! We are truly appreciative of each positive review. Price LeBlanc Lexus loved having you!

August 13, 2023

I enjoy seeing the same people there each time I go in. There seems to be low turn-over, so the employee knowledge is retained. So professional More

by Ww pounders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Missy
Aug 14, 2023 -

Price LeBlanc Lexus responded

We enjoy seeing you as well! Thank you so much for your kind words. We can't wait to see you again at Price LeBlanc Lexus!

August 13, 2023

I had an appointment scheduled for a routine oil/filter change. It took 2 hours for them to complete the service. I can see 1 hour, but a 2 hour wait for an oil change is unacceptable. More

by LANCEROUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 14, 2023 -

Price LeBlanc Lexus responded

We are sorry you had a wait time that was longer than expected, Lance. We understand that your time is valuable. Our service technicians work to not only give you the best repairs, but to also get you in and out quickly. If you would like to discuss your service experience further, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

August 13, 2023

Price LeBlanc Lexus is always very accommodating. The service department is efficient, competent, and courteous. More

by MGD724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Anderson
Aug 14, 2023 -

Price LeBlanc Lexus responded

Thank you for these kind words! We're lucky to have you as a customer here at Price LeBlanc Lexus.

August 12, 2023

Everyone is professional and courteous. Waiting areas are clean and comfortable. Work and prices are explained in detail. Very satisfied with service department. More

by GLBERGERON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Modenbach
Aug 14, 2023 -

Price LeBlanc Lexus responded

We are thrilled to hear you found your time at Price LeBlanc Lexus satisfactory. Each member of our team works for a five-star customer experience! Thank you for letting us know how we did.

August 12, 2023

I am very happy for say that things could have not been more pleasant. I must say that having Missy, as my service advisor makes everything better!!!!! SHE THE BEST!!!!!!!😁 More

by JMEDWARDS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Aug 14, 2023 -

Price LeBlanc Lexus responded

Lovely to hear! Thank you for leaving a great review for our service department. We're happy we could provide you with five-star service!

August 11, 2023

Fantastic experience buying our new Lexus! Caleb was professional and informative. The process was efficient. We were not pressured and were able to reach a deal that we were comfortable with. More

by teresandale
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
Aug 11, 2023 -

Price LeBlanc Lexus responded

That makes us happy! Thank you for speaking highly of Price LeBlanc Lexus, and we sure would love to see you here again.

August 10, 2023

Love Price LeBlanc Lexus! Prompt Service! Great Service Advisor! Love having a Loaner! Thank You! More

by d2dpaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy is my Service Advisor
Aug 11, 2023 -

Price LeBlanc Lexus responded

We love what we do because of you! Thank you for leaving your positive feedback for us. We appreciate your five-star rating!

August 09, 2023

It was time for a maintenance on my Lexus SUV. It was a pleasure to work with my service consultant, Missy . She had my paperwork ready along with a loaner car. I was notified as soon as my car More

by maryhnesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Harris
Aug 10, 2023 -

Price LeBlanc Lexus responded

Thank you, Mary, for servicing with Price LeBlanc Lexus! We're so glad to hear that you left our store happy. We appreciate your five-star review.

August 09, 2023

I’m a little disappointed. The whole reason I bought a Lexus was for service. I have been told by my husband and others about how good service was at Lexus. I brought car in More

by CINDYFRANZ
Service Time
Recommend Dealer
Yes
Employees Worked With
Service manager, don’t remember her name and she did not give me a card. Sandy Waters my service rep
Aug 10, 2023 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your recent experience with us, Cindy. We apologize for any disappointment you may have felt regarding your experience, as we always aim for a five-star experience from all of our customers. Thank you for bringing your concerns to our attention. If you'd like to speak further about this experience with us, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.