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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,451 Reviews

1,451 Reviews of Price LeBlanc Lexus - Service Center

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October 17, 2023

Very friendly, professional, courteous, proficient and timely. From the drivers to the technicians and the rest of the staff. I really appreciate all the kindness. More

by CARSHEP57MADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Oct 17, 2023 -

Price LeBlanc Lexus responded

Your kind words about our staff's hard work mean a lot to us. Thank you for visiting us, and we hope to see you again soon!

October 17, 2023

Jonathan Chouest has been incredibly professional and a pleasure to work with. He has been a great and thoughtful communicator in every facet of the service experience. I would recommend him and his team t More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
Oct 18, 2023 -

Price LeBlanc Lexus responded

That is very kind, Gary! Thank you for your compliments to our staff. Your five-star rating reminds us of how much we love what we do.

October 17, 2023

Got in and out quickly for first service - thanks! I changed the registration with Lexus Corp on my platinum extended warranty as I wasn’t the original purchaser but Leblanc Lexus said it had not More

by tony.angelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Oct 18, 2023 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback, Tony. We apologize for any confusion regarding the registration of your warranty. We appreciate you letting us know, and if you'd like to speak with us further about what may have happened, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

October 17, 2023

Service advisor wasn’t truthful. Was given a price I ask a question Priced up $195 total cost $752 More

by HONEYMA50
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
Oct 18, 2023 -

Price LeBlanc Lexus responded

We apologize if there was any miscommunication regarding the pricing of our services. Transparency is a priority when it comes to our customers. If you'd like to discuss this matter further, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

October 17, 2023

Great service, but the BENZENE fumes in the service writers and customer waiting area are hazardous. Especially for employees. This problem has persisted for years in this area of the building. More

by 1978DAVIDTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Oct 18, 2023 -

Price LeBlanc Lexus responded

We take your concerns regarding our store environment seriously. Your safety and well-being, as well as that of our employees, are of utmost importance to us. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484, to speak with us further about this concern.

October 16, 2023

The dealership is always a pleasant place to bring my car for service, it is always clean and welcoming More

by SMOUTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Oct 16, 2023 -

Price LeBlanc Lexus responded

We always love hearing about a customer's positive experience! Thank you for visiting our store, and we hope to have the opportunity to serve you again.

October 16, 2023

Price Leblanc has always been a top notch dealership. I only hope the younger generation continue to honor Price Leblanc legacy More

by SANDYM32570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 17, 2023 -

Price LeBlanc Lexus responded

That is truly an honor, Sandy! Thank you for speaking so highly of our store. We are so glad we have great customers like you.

October 16, 2023

The dealership is amazing! The culture and team are are beyond exceptional and always strive to help you out with whatever you may need. Hannah in the service department was am More

by Reese Norley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prather
Oct 17, 2023 -

Price LeBlanc Lexus responded

Thank you so much, Reese! It is always great to hear our customers appreciate how hard we work to make you happy. Come back and see us again soon at Price LeBlanc Lexus!

October 16, 2023

Price LeBlance Lexus always goes the extra mile to provide the HIGHEST quality customer service and satisfaction - we would highly recommend this dealership and the Lexus brand to anyone seeking to pu More

by martin.bech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori and Myles
Oct 17, 2023 -

Price LeBlanc Lexus responded

Thank you so much for recommending us, Martin! We so appreciative and grateful for customers like you.

October 14, 2023

Missy is great in the service department. Vehicle serviced and washed on time. Lexus Baton Rouge is a very good dealership. More

by APPLEWOODCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy.
Oct 16, 2023 -

Price LeBlanc Lexus responded

Thank you for letting us know how you liked our dealership! We are so glad we could get you in and out in a timely manner.

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