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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,456 Reviews

1,456 Reviews of Price LeBlanc Lexus - Service Center

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December 07, 2023

Extremely customer oriented / loved the waiting area and quick service - also professional customer service representative More

by GAYLESDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 07, 2023 -

Price LeBlanc Lexus responded

That is our goal, and we're glad you were able to get the help you needed with us. We hope to see you soon!

December 07, 2023

Arrived on time for scheduled service, but because I left the facility to run errands, my vehicle was not completed until 2.5 hours later. I am very disappointed in having to wait an extended period of time More

by MFERNEARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unable to recall
December 07, 2023

Outstanding service . and the car was serviced and ready on time . Service person was great More

by WCWCOURT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy was great
Dec 07, 2023 -

Price LeBlanc Lexus responded

We think you're an outstanding customer! Thank you for choosing Price LeBlanc Lexus!

December 07, 2023

My Service Advisor, Hannah, was very friendly. She was very accommodating and she explained the services and the cost clearly to me. The lady servicing the snack area was very diligent to keep the More

by steveyyao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Dec 07, 2023 -

Price LeBlanc Lexus responded

We're so happy to hear that, Steve! We appreciate you taking the time to leave us such great feedback.

December 07, 2023

Great customer service I contacted the salesman earlier that morning he had everything out waiting for when I got there More

by JUPITERM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 07, 2023 -

Price LeBlanc Lexus responded

Thank you for coming by! We are so glad you had a five-star experience. Happy holidays!

December 06, 2023

Everything was handled promptly and professionally. The waiting area is very comfortable. I had no issues! More

by CAB047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prather
Dec 06, 2023 -

Price LeBlanc Lexus responded

We never get tired of reviews like these! Thank you for your compliments on our dealership!

December 06, 2023

What was committed to be a 1 1/2 hour scheduled appointment went into 3 hours with no resolution on either of the two concerns that I brought the car in for. As I appreciate the comforts of your w More

by DENISE.BEYCHOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember - please review your service records
Dec 07, 2023 -

Price LeBlanc Lexus responded

Your feedback is crucial, and we understand the importance of timely and effective service, Denise. Our goal as a service team is to take care of your vehicle quickly and carefully, ensuring you leave our department with peace of mind. If you would like to speak with us further about your experience, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

December 06, 2023

First time in to do my 5000 mile check up/oil change. I was in a super rush and they accommodated me very well. My girlfriend, who drives a Mercedes, even commented, "I am certainly not treated like that More

by JeDel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name sorry
Dec 06, 2023 -

Price LeBlanc Lexus responded

Thank you for putting your trust in our service team to get you your oil change! We're so glad you came in!

December 06, 2023

Always great service and very friendly and accommodating! Never any issue at the dealership or Personnel. More

by SIMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable, Joey LeBlanc, and of course, Dave Fremiin
Dec 06, 2023 -

Price LeBlanc Lexus responded

Your five-star review makes us smile! Thank you so much for giving us great feedback. Happy holidays from Price LeBlanc Lexus!

December 05, 2023

all good with one little issue in that my front camera is broken and I was told that someone would give me a call concerning this matter and I could then schedule an appointment for repair. I have heard noth More

by bill@esilouisianallc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 05, 2023 -

Price LeBlanc Lexus responded

We will definitely look into this matter for you, Bill. We are sorry to hear you did not have a five-star experience. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 to talk with us more about your concerns.

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