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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,528 Reviews

1,528 Reviews of Price LeBlanc Lexus - Service Center

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January 17, 2024

Personal and professional service where the wait is always a pleasant experience. This kind of service leads to sales! More

by NWHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Lexus responded

It's good to know that the wait was a great experience for you here at Price LeBlanc Lexus! We loved having you here.

January 17, 2024

Great service and very polite and knowledgeable persons. Missy is fantastic and she always does a great job More

by JAMESRICHARDSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your feedback, James! We never get tired of hearing five-star feedback like this.

January 17, 2024

Good customer skills and excellent service. This is my second car with them and I have had nothing but good experiences. More

by Jan Daly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 18, 2024 -

Price LeBlanc Lexus responded

We couldn't appreciate you more, Jan! Thanks a bunch for your five-star review!

January 17, 2024

Very personable, Bryon and Cliff were exceptional in every way! Thanks so much for everything. More

by MISSYHEBERT
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Lexus responded

Thank you, Missy, for your five-star review! Our sales team had a great time helping you at Price LeBlanc Lexus.

January 16, 2024

It was good quick and thorough. People were pleasant and helpful. Had a cookie and coke too. More

by EELWELDUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Lexus responded

We're always glad to hear that our environment feels welcoming to our customers. Thank you so much for coming in to see us at Price LeBlanc Lexus!

January 16, 2024

The dealership is very professional and timely, but I just had my vehicle in to diagnose a problem and was told everything was in good shape except for a couple of things. When I took it to get new tires More

by Lisacloutier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prefer to leave blank.
Jan 17, 2024 -

Price LeBlanc Lexus responded

We appreciate your feedback and apologize for any inconvenience you have experienced at our service department. We take this matter seriously and would like to investigate further to understand and address the issue promptly. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

January 16, 2024

Excellent service. Well-informed, knowledgeable staff. Pleasant waiting area, with refreshments (beverages and pastries). Loaner vehicle when necessary. More

by Chetcoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Lexus responded

We are thrilled to hear we were able to meet your needs at Price LeBlanc Lexus! Thank you so much for this kind review and for your compliments on our dealership!

January 16, 2024

Staff at the dealership are friendly, courteous and professional. I have been impressed with their service since 2010. More

by SUNDERNATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Lexus responded

We strive to provide excellent service to all of our customers, and it is always rewarding to hear that we have met your expectations. Thank you for coming in to Price LeBlanc Lexus!

January 16, 2024

Does fast work and provides a good evaluation of car condition. Service costs seem on the high side. More

by EFLUHARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Lexus responded

We're pleased to hear that you appreciate our efficient service. Your satisfaction is important to us! Our team understands your concerns regarding cost, and we can assure you that we continuously evaluate our pricing to ensure it aligns with the value we provide. If you'd like to discuss this further, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

January 16, 2024

I have brought my car there 3 times for the same problem. The tire pressure warning lights do not go off. The service representative told me that maybe I need to replace the tire pressure sensors. I told More

by JARRADG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Lexus responded

We are very sorry to hear that you have not had a five-star experience, and that you've had to return multiple times for the same issue with the tire pressure warning lights. Our technicians work hard to diagnose every issue, as we want our customers driving in 100% safety. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 to speak more about your concerns.

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