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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,456 Reviews

1,456 Reviews of Price LeBlanc Lexus - Service Center

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December 24, 2023

Called to Scheduled. Comfortable atmosphere to wait with refreshments. Quick turnaround by the facility. A loaner would have been helpful. More

by MATT@SOUTHERNMARSH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
Dec 26, 2023 -

Price LeBlanc Lexus responded

We are happy to hear we could provide you with a comfortable environment while your service was being completed, Matt. We understand your feedback on having a loaner vehicle, and we would be happy to speak with you about this further. If needed, please reach out to us.

December 22, 2023

The dealership staff took good care of my car. The staff were polite and helpful. More

by AGNESJSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not have employees names
Dec 26, 2023 -

Price LeBlanc Lexus responded

We strive to consistently deliver exceptional service, and your feedback is greatly appreciated, Agnes! Thank you for your kind five-star rating.

December 22, 2023

Excellent dealer service. Kim helped us a lot. Thank you for all your help with the transaction and after sales service and support More

by sheila.a.usey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Brad
Dec 26, 2023 -

Price LeBlanc Lexus responded

Thank you, Sheila, for servicing with the Price LeBlanc Lexus team! It was a joy to have you here.

December 22, 2023

We purchased the tire/wheel package, but it was not explained to us that it did not cover cosmetic damage to wheels (such as curb damage). One tire was defective and changed out, but now we have to pay More

by DIANNAHOFFMICHELLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin on the phone later
Dec 26, 2023 -

Price LeBlanc Lexus responded

We appreciate your honesty, Dianna, and want to address your concerns. Frustration due to an experience at our dealership is never the outcome we want. Our goal is to ensure our customers have a clear understanding of the terms and coverage. At your earliest convenience, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

December 22, 2023

Met outside, within minutes received help from customer service coordinator; Sarah was very skilled, professional, and friendly as she quickly managed my service needs and provided a loaner until the job More

by happynotes81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 26, 2023 -

Price LeBlanc Lexus responded

Thank you for letting us help you with your service needs! It is always great to hear that we provided our customers with five-star service.

December 21, 2023

professional as always. Appointment was on time and service was great. Tech support helped so much, explained in detail. Thanks Aaron! More

by JMCDANIEL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy, Aaron
Dec 26, 2023 -

Price LeBlanc Lexus responded

Our tech team is always here to assist and we're glad we were able to help you and explain things in detail!

December 20, 2023

Every service visit is always a pleasure with Sarah as my advisor! Highly recommend asking for her when you make your service appointment! More

by Jrl06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Brooke, Jasmine, Angelle, Emily
Dec 20, 2023 -

Price LeBlanc Lexus responded

We are glad to hear about your great experience, and we thank you for the recommendation of our service department!

December 18, 2023

My service was performed and completed timely. accurately and efficiently. The rep was very professional, friendly and courteous. More

by SYBILWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 19, 2023 -

Price LeBlanc Lexus responded

We are delighted to hear that our service was performed to your satisfaction! Thank you for coming in. Happy holidays!

December 16, 2023

Price LeBlank Lexus Service is the best always Nobody else is close Mr Hutchinson is excellent More

by RRODRIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Mike Hutchinson
Dec 18, 2023 -

Price LeBlanc Lexus responded

Thank you for giving us your awesome feedback! It makes us so happy to hear that you had a five-star experience with our service team. Happy holidays!

December 16, 2023

The staff forgot to vacuum our car when we brought it in. Otherwise everything was OK. More

by GEORGECASTILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
Dec 18, 2023 -

Price LeBlanc Lexus responded

We appreciate your feedback, George, and we apologize for any oversight regarding your vehicle's service. It is always our goal to ensure every part of your vehicle is returned in pristine condition. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you would like to further elaborate on your time here.

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