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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,461 Reviews

1,461 Reviews of Price LeBlanc Lexus - Service Center

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January 04, 2024

Sarah has been my service advisor for approximately two years. Sarah is totally efficient, proficient and dedicated to her job. Her personality and attention to customer satisfaction is evident on all appo More

by jimburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Price LeBlanc Lexus responded

These are all great things we are very grateful to hear. Thank you for your thoughtful review of our service staff! We can't wait to see you again soon.

January 03, 2024

our family began purchasing cars from Price LeBlanc in 1986.. A few years ago we graduated to Lexus. First Rate Team from Start to finish whether Sales, or Service. More

by JWHITEHEAD3
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hutchinson
Jan 04, 2024 -

Price LeBlanc Lexus responded

We cannot thank you enough for your loyalty over the years! This five-star review made our day. Thank you for choosing Price LeBlanc Lexus!

January 02, 2024

Everything went smoothly, from checking in, to service advisement and checking out. I was even offered a loaner. More

by ANDREAPOOLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Price LeBlanc Lexus responded

We appreciate your business, Andrea! We're always here for you at Price LeBlanc Lexus. Thank you for coming in!

December 31, 2023

Very nice people but have not figured out my issue on my new car. No one has contacted me with any additional information. More

by spolozola
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you've experienced with your new car, and we appreciate your patience as we work to address the issue. We never want there to be any confusion regarding the status of your vehicle. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 at your earliest convenience.

December 31, 2023

Great service as always Brad was extremely considerate. This is the reason why I came back to Lexus. More

by CRM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Price LeBlanc Lexus responded

Thank you for continuing to come back and see us! We are looking forward to seeing you again soon.

December 31, 2023

Excellent customer! !! The snacks are not too bad either. Great treatment by everyone involved in my service process. I am glad to be a Lexus owner. More

by KMJBB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would have to look at my paperwork to remember the names.
Jan 03, 2024 -

Price LeBlanc Lexus responded

We're so happy to know you had a stress-free experience at our store. Thank you for your review, and come back soon!

December 30, 2023

Always greeted promptly and whatever the reason for the visit is taken care of in a reasonable timeframe. My salesperson is very knowledgeable, friendly, and always calls to follow up a visit to see if any More

by juliel.breaux
Recommend Dealer
Yes
Employees Worked With
Joey LeBlanc
Jan 03, 2024 -

Price LeBlanc Lexus responded

It's fantastic to know that you found our team to be knowledgeable and friendly, and that we went the extra mile for you. Thank you so much for your five-star review. We appreciate it!

December 30, 2023

Everyone at Price LeBlanc Lexus is very courteous and professional. I also appreciate the hospitality offered and the refreshments. More

by macmurdoatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierce (technician)
Jan 03, 2024 -

Price LeBlanc Lexus responded

We're glad to hear you had a great time at Price LeBlanc Lexus, Mac! Thanks so much for coming in, and we hope you come back soon!

December 30, 2023

Thanks for the great service. The technician that reviewed the Lexus accessories with me was very helpful. More

by JEANIE.WIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael (tech help)
Jan 03, 2024 -

Price LeBlanc Lexus responded

Thank you, Jeanie, for coming in to see us for your service. Happy driving!

December 30, 2023

Amazing customer service. And I liked the snacks they had. Great experience overall. My god, 15 words is a lot to type. More

by h.judd26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Hyde
Jan 03, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words and positive feedback regarding our customer service. We are glad to hear that you had a great experience with us!

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