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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,461 Reviews

1,461 Reviews of Price LeBlanc Lexus - Service Center

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January 09, 2024

There is not enough I can say about my service advisor, MISSY. She is professional, friendly, courteous and explains everything to me at a level I can understand. She continues to keep me informed throug More

by MICHE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Price LeBlanc Lexus responded

We're glad to hear you found our team to be courteous and informative! Thank you very much for your thoughtful review of our store. Come back soon!

January 09, 2024

I was pleased with the service and grateful for the loaner. Mr. Chouest made sure my repair were done prmptly and kept me iformed. More

by PAULETTEWALKWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Price LeBlanc Lexus responded

We're happy to hear everything went smoothly during and after your vehicle service, Paulette! Price LeBlanc Lexus appreciates you for coming in.

January 08, 2024

The most professional dealership I’ve ever had the pleasure of doing business with, out of all the vehicles I’ve purchased. More

by TONY_V41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Price LeBlanc Lexus responded

We love hearing that your service went well with us, Tony! We're so glad we were able to provide you with five-star maintenance.

January 08, 2024

Great service! The whole process was smooth and easy. Very polite and friendly staff at the dealership. More

by laurinhutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hill
Jan 09, 2024 -

Price LeBlanc Lexus responded

Providing excellent service and creating a positive environment for our customers is a top priority for us! Thank you for choosing Price LeBlanc Lexus. We couldn't be happier to have you as a customer.

January 06, 2024

Asked for tire rotation and check battery, charged for tire rotation and 95k maintenance that included a tire rotation - double charged. More

by JANROSS0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Price LeBlanc Lexus responded

We sincerely apologize for any confusion or miscommunication you experienced during your recent visit. Any and all feedback is extremely valuable to us, and we appreciate you for sharing this information with us. Our team works diligently to provide the best service, so we never like hearing about a negative customer experience. Please contact Brent LeBlanc (Owner) directly at 225-413-8484 if you would like to speak more about your time here.

January 05, 2024

Dealership is first class. People are friendly. However, it took almost 3 hrs to get battery replaced. More

by ACCARDOJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall names.
Jan 05, 2024 -

Price LeBlanc Lexus responded

We are sorry to hear about your longer-than-expected wait time. We are always working to keep our service process as streamlined as possible. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 to discuss your service experience more in detail.

January 05, 2024

We have had a few interactions with this dealership since buying our Lexus last February. EVERY interaction has been A+. I have recommended them to several people already and will not buy from anywhere els More

by DNORWOOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Price LeBlanc Lexus responded

We think you're an A+ customer! Thank you for all of your recommendations. We really appreciate it!

January 04, 2024

The service was great and Sarah was very helpful and the response was great, thanks! More

by LAMBERTWJ1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Price LeBlanc Lexus responded

Thank you for giving us the opportunity to service your car! Our technicians appreciate you for coming in, and we hope to see you soon!

January 04, 2024

Exceptional, thorough service! The representative was kind and friendly! I’m proud to be a customer at Price LeBlanc! More

by RPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Everyone and everything was good I will be back thank you I love it. Ok More

by terrin1665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Price LeBlanc Lexus responded

We're glad you're coming back! Thank you for your kind review!

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