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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,348 Reviews

1,348 Reviews of Price LeBlanc Lexus - Service Center

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December 23, 2024

Best service ever. My car was going to take a few hours later than expected. They gave me a loaner to drive back to Lafayette and then had my car back to me by 9 am the More

by anneggart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your experience with us, Anneggart! We are happy to hear that you had such a positive experience with our service team and that Missy provided you with great service. We appreciate your business and look forward to serving you again.

December 23, 2024

It was easy to make an appointment. There was no mixup on my appointment time. The service people that we work with was excellent updates and feedback were helpful. More

by Nomzamobr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Convenient and comfortable waiting area. Wait time not too bad for my husband. He’s had back surgery and needs to walk and sit More

by BROOKELTHERIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us, BROOKELTHERIOT. We're glad to hear that our waiting area was convenient and comfortable for your husband. We appreciate your feedback and hope to see you both again soon.

December 21, 2024

Excellent. The work was done in a timely and professional manner. The vehicle was washed as well. More

by dthib2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our service team and that your vehicle was washed as well. We appreciate your feedback and look forward to serving you again in the future.

December 21, 2024

I had a wonderful experience here. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. More

by TRACYLYNNSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fowler
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Jennifer provided you with exceptional service and made your car-buying experience a pleasant one. We appreciate your kind words!

December 21, 2024

Quick services with excellent quality and a very nice wash job. Thanks 2 you all More

by Billionaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the quick service, excellent quality, and nice wash job during your visit. We appreciate your feedback and look forward to serving you again in the future.

December 21, 2024

Missy is terrific! ! This is my second Lexus and can you believe it is 25 years old!! A CLASSIC Price LeBlanc service has always been the very best. Please give a More

by hlsingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you so much for the kind words, hlsingleton! We're happy to hear that Missy provided you with excellent service during your visit. We appreciate your loyalty to Price LeBlanc Lexus and wish you a Merry Christmas as well!

December 21, 2024

Josh was great! 10 out of ten! Would definitely recommend to all my friends and family members! More

by JAZMINLEBLANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for the fantastic review, JazminLeBlanc! We are thrilled to hear that Josh provided you with excellent service. We appreciate your recommendation and look forward to welcoming your friends and family to Price LeBlanc Lexus in the future.

December 21, 2024

The service is great - for the car. The people in “customer service” leave much to be desired. More

by ROBANDNINA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review. We are glad to hear that you are satisfied with the service for your car. We apologize for any shortcomings in the customer service you experienced and we appreciate your feedback as we are always looking for ways to improve. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 20, 2024

Always great service at Price LeBlanc. Have purchased three cars there and great service is one reason. why. Johnathan, my service provider is friendly and professional and always goes abo More

by KURT.SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Kurt. We are thrilled to hear that you have consistently received great service at Price LeBlanc Lexus. We will be sure to pass along your kind words to Johnathan. We appreciate your continued loyalty and look forward to serving you again.

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