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Price LeBlanc Lexus

Baton Rouge, LA

4.8
2,166 Reviews
At Price LeBlanc Lexus, it’s our mission to provide the drivers of the Baton Rouge area with prestigious, luxury cars, SUVs & Hybrid Vehicles from the Lexus brand. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exact expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer located in Baton Rouge, we go above and beyond to implement our expertise and experience to assist your every need. Whether you’re pursuing a purchase or lease of a New or Pre-Owned Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Cars, SUVs, and Hybrids which include models such as the RX, GX, ES, and more. Price LeBlanc Lexus is proud to provide new and used Lexus cars, Parts, accessories, and Service to the fine drivers of Baton Rouge, Denham Springs, Prairieville, Gonzales, and surrounding areas. Start your search with us online. Price LeBlanc Lexus’s passion is providing you with a world-class experience with your luxury vehicle. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. We also provide a service and parts department on-site.
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13200 Airline Hwy

Baton Rouge, LA

70817

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Showing 2,166 reviews

December 27, 2024

Great Organization with superior staff and service. Most professional vehicle experience with Price LeBlanc Lexus. More

by TAYLOR6161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are glad that our staff provided you with superior service and that you had a professional vehicle experience with us. We appreciate your feedback!

December 27, 2024

They responded to my needs unlike some other dealerships. Kim was extremely courteous and helpful. If I buy another car, it will definitely be at Price Leblanc More

by d.nicholas12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry (finance)
Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, d.nicholas12. We are glad to hear that Kim was able to assist you and that you found our dealership responsive to your needs. We look forward to the opportunity to serve you again in the future.

December 26, 2024

Pricing was great for the maintenance work. I had service was excellent. I could not ask for a better dealership experience.. My only problem was the mileage that was written on my receipt was More

by SUPRATURBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Nodine
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We are glad to hear that you were pleased with the pricing and service during your visit. We apologize for the error in recording the mileage on your receipt and appreciate you bringing it to our attention. We will make sure to update our records accordingly.

December 26, 2024

I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t More

by SYBILWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Sales Department
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us, Sybil. We apologize for any inconvenience you experienced during your recent service visit. Your comments will be shared with our team to ensure we improve our communication and service moving forward. If you have time, please feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience. We hope to hear from you soon.

December 26, 2024

Issue not resolved. Explanation was not sufficient. Paid for repairs, but issue was made worse. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We will address this issue with our team to ensure better communication and service in the future. If you have time, please feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience. We hope to hear from you soon.

December 26, 2024

Customer service rep explained all the recommended services but did not push me to take any. More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua = Service
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback, Norman. We're glad our customer service rep provided you with all the necessary information. We strive to ensure our customers feel informed and comfortable with their decisions.

December 25, 2024

Prompt and professional service. Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to More

by brouillette.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are delighted to hear that Kathryn provided you with an accommodating service. We will be sure to pass the message along to her! We appreciate your feedback.

December 25, 2024

The service advisor Sandy was prompt and was clear in the service I needed. She very easy to deal with. I was very happy with the whole experience. More

by BCDASPIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Sandy at Price LeBlanc Lexus. We are delighted to hear that she provided prompt and clear service, making your visit a pleasant one. Your satisfaction is our top priority, and we appreciate your feedback.

December 25, 2024

Jenifer is a great sales person and took care of our needs and very considerate of out time More

by KDELAHOUSSAYE73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenifer folwer
Dec 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with Jenifer at Price LeBlanc Lexus. We are thrilled to hear that she was able to take care of your needs and was considerate of your time. We truly appreciate your feedback and hope to see you again in the future.

December 24, 2024

Very easy process overall from initial contact. Everyone is very professional and very helpful. Excellent More

by ATIFFEE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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