Price LeBlanc Lexus

I have been coming to Price LeBlanc since 2015! Love the people, love the service! David Waters is the best! Thank you!!!!! Love the people, love the service! David Waters is the best! Thank you!!!!! More

Excellent customer service and staff. From the valets, Sandy, receptionists, housekeeping - everyone is just very professional and helpful. Excellent customer service! From the valets, Sandy, receptionists, housekeeping - everyone is just very professional and helpful. Excellent customer service! More

At my request Mr. Byron George e-mailed information on the ES350 I saw in the showroom the preceding day. My husband has had excellent service with Price LeBlanc on h Byron George e-mailed information on the ES350 I saw in the showroom the preceding day. My husband has had excellent service with Price LeBlanc on his two Lexus SUVs and he encouraged me to get this car. I phoned Mr. George and told him I would be in to purchase the ES350 showroom car the next day. He was friendly, knowledgeable, courteous---very professional. The problem began with a mix-up in the financial department. In arriving at a total purchase price I asked for and was granted a $500 discount. Mr. George showed that to me in his office in a typewritten statement. A few days later I was called to come back to re-sign the purchase papers due to an incorrect VIN number on the original papers. Besides that, the address and phone number were also incorrect. In a phone call from the dealership today, I was informed that there was an overcharge in the tax amount and a check would be forthcoming. I also request a reimbursement for the "mortgage fee," (I paid cash), and that I be allowed the $500 discount that was agreed upon the day of the purchase. In a phone conversation today with Mr. Burton, he said I received a discount of only $180 (not shown anywhere on the sales statement) because the original sales statement was figured on a more expensive car. Price LeBlanc should honor the sales agreement--I shouldn't be penalized for your financial department mistake. You carry a highly rated automobile, your sales personnel are very good, your technology assistant was excellent, your service department is excellent. Your financial department is a mess and for that reason I will be very reluctant to ever do business with Price LeBlanc again. Please send a reimbursement asap. Shirley Bourque More

Mrs. Sandy Waters is always pleasant and friendly. She is very informative on issues with my car, and takes extra time to make sure all my questions are answered. While my car was being repaired, Mrs. Wat is very informative on issues with my car, and takes extra time to make sure all my questions are answered. While my car was being repaired, Mrs. Waters made sure I was able to get a loaner to use. The waiting area is comfortable, drinks/snacks are available, and the restrooms are clean. More

Excellent service and at a reasonable price. Service rep was personable and courteous. No complaints Service rep was personable and courteous. No complaints More

Always taken great care of me each and every time, all the service writers are excellent! the service writers are excellent! More

I've been a long time Price LeBlanc Lexus customer, always a great experience. The staff is top notch especially the assistant service manager Brooke. They have the best coffee and snacks, always fee always a great experience. The staff is top notch especially the assistant service manager Brooke. They have the best coffee and snacks, always feel like I'm at home. The technicians are highly trained and have my complete confidence. Thank you for the years of great service. More

The car purchase experience was the easiest and best I ever had! Kim Colvin is amazing. She made the process easy and went way and above to help me through my hurdles! Just wow!! Thank you!! ever had! Kim Colvin is amazing. She made the process easy and went way and above to help me through my hurdles! Just wow!! Thank you!! More

Missy Harris is always professional and knowledgeable. She always makes bringing my vehicle in for service a pleasant experience. She went over and beyond this last visit, when I needed my car repair due She always makes bringing my vehicle in for service a pleasant experience. She went over and beyond this last visit, when I needed my car repair due to an incident. She took care of dealing with the incompetent insurance company and made sure I had a rental vehicle, so I wouldn't be inconvenienced. Price LeBlanc Lexus service department is a step above all the rest! Missy is definitely an asset to the Price LeBlanc Lexus service department! More

Sarah was wonderful to deal with. Very attentive and knowledgeable. I appreciate her commitment to excellence Very attentive and knowledgeable. I appreciate her commitment to excellence More