Preston Volkswagen

Extraordinary I would highly recommend Preston VW, as well as Mike Anderson. Mike was enthusiastic, professional and knowledgeable. His follow up was superb and h I would highly recommend Preston VW, as well as Mike Anderson. Mike was enthusiastic, professional and knowledgeable. His follow up was superb and he was a true delight to deal with. The dealership was clean, Christina in Finance was great, and it was overall a smooth and enjoyable process. More

It was Great, Chad was great!!!! Im a first time customer, I was very satisfied with the experience. Chad Boofer did his thing. And I will be back for my dream car Chad. Volkswagen Be Im a first time customer, I was very satisfied with the experience. Chad Boofer did his thing. And I will be back for my dream car Chad. Volkswagen Beetle. Lol. Get it ready for me. Thumbs up to Chad..... see you next time. More

Excellent service and quality product We came to test drive the new Passat as I had looked at them at the auto show in Cleveland. We were very pleased with the time Mike Anderson dedicated We came to test drive the new Passat as I had looked at them at the auto show in Cleveland. We were very pleased with the time Mike Anderson dedicated to explaining the features of the auto and how hard he tried to put togeather a deal that we could live with. We are very thankful for all the efforts of the Preston VW staff and management that finally put togeather our deal for our beautiful Passat TDI SEL More

Friendly, Fast, Fair, Fantastic, First Class I've bought 4 VWs now in the last 10 years, easier each time. Bob Bezzarro is professional and dedicated to outstanding customer service and very per I've bought 4 VWs now in the last 10 years, easier each time. Bob Bezzarro is professional and dedicated to outstanding customer service and very personal, and knows you from the first hello. Will keep buying VWs, will keep buying from Preston, and will ask for Bob every time...... need a 4 -door convertible.... I think VW can come up with a plan.... 47 mpg on my TDI - awesome. Financing and paperwork is always enjoyable, professional..... she doesn't even have to ask me now... I buy before she sells all of the ala carte items I've found useful with my high mileage life. More

Outstanding in every way. From the time my wife and I entered the showroom, we were greeted by passionate people, not pushy but extremely excited about their products and their From the time my wife and I entered the showroom, we were greeted by passionate people, not pushy but extremely excited about their products and their desire to help you find the right car. Mike Anderson, Sales Manager, is one such guy and the person we dealt with. He worked hard to find us the car we wanted. His knowledge of the technology packed into our car was amazing and his continuing offer to help us in our quest to become familiar and comfortable with all the "bells and whistles" that our new car has to offer was a real comfort. No question, in any business its greatest assets are its people because the customer experience is everything in today’s marketplace. Our Preston experience was outstanding in every way. We look forward to a continuing relationship with this fine dealership. More

New lease I am Very satisfied considering my situation. Mike Anderson worked very hard to help me get a new lease. I believe Mike Anderson should get a raise in I am Very satisfied considering my situation. Mike Anderson worked very hard to help me get a new lease. I believe Mike Anderson should get a raise in salary for his hard work, customer serviice, and solid work ethic. More

great experience We had a great experience at Preston motors! We came in later in the day, the staff never missed a beat arranging our car purchase as quickly and effi We had a great experience at Preston motors! We came in later in the day, the staff never missed a beat arranging our car purchase as quickly and efficiently a possible. Estevan took extra time to show us all the features in the car, and he activated the features in the car that we needed activated. He also filled our tank, cleaned up the car, and offered us refreshments, and cared about the pinch we were in when our phones died. He took extra time to find a compatible charger and charged them for us!! He was awesome to work with. Christina handled our financing. She was super organized, had everything ready to go. She was knowledgeable about each form she was asking us to sign and had a lot of knowledge on warranty packages! Preston Motors also arranged for us to drive multiple cars on different lots and brought the cars to us. Hands down, the easiest way to purchase a car. They had great financing options and gave us a great deal on our new VW! More

Excellent Customer Service Prior to our purchase, we've visited over 10 different dealership with different brands in over 5 different cities. Ultimately, we returned to Preston Prior to our purchase, we've visited over 10 different dealership with different brands in over 5 different cities. Ultimately, we returned to Preston VW because we were impressed with both the service and the price in comparison to other dealerships. Everyone was friendly, understanding and not at all pushy or overbearing. Mike Anderson was a great sales rep and was a factor in our decision to return to this location for the quality service we received. More

positive buying experience my wife DIANE and I enjoyed interacting with Braydon and Mike who were very personable,knowledgeable and forthright in responding to our questions. th my wife DIANE and I enjoyed interacting with Braydon and Mike who were very personable,knowledgeable and forthright in responding to our questions. this kind of respect goes a long way. Ultimately we were satisfied a deal was accomplished to our and the dealerships benefit.We found the limited edition passat to be a very good value. We were able to get the features important to us and didnt have to pay for items we did not value. More often than not that is unusual. this was our fourth consecutive Passat and each one keeps getting better while the prices have remained virtually the same. More

Used car purchase We made the hour trek to Preston after being contacted by them after filling out an on-line credit app. Chad was our salesman. After telling him what We made the hour trek to Preston after being contacted by them after filling out an on-line credit app. Chad was our salesman. After telling him what type of vehicle we were looking for, once he found out our financing limits brought out the Outlander. We took it for a drive and at the 1st stop the brake pedal felt like it was going to the floor! Chad seemed un-concerned and attributed it to the diff feel of vehicle pedals and assured me there was nothing wrong with the brakes as they do a 127 point inspection on their vehicles. Upon finishing the test drive the brakes seemed to stop the car adequetly. After purchasing the car, on the way home the back brake started grinding when used. Made it home and called the next day as they were closed already, left a message as Chad was outside and heard nothing back. Called monday and Chad transfered me to service and we had to make another 95 mile round trip to Preston. Service dept. was excellent, replaced back right pads, no cost but never heard if the other 3 wheels were checked. I have 3 problems with Preston 1) once they found out our financing constrants they should've said ok, we can put you in X, Y, or Z vehicles as they have a 500+ car inventory. 2) After coming home and looking up the vehicle on KBB, I think we overpayed but that is our fault as we were in a bind and need a vehicle. 3) I also believe we got alot less for our trade than we should've. Again the KBB value was more than we got and that won't happen again. Overall, I have been driving 41 years and when I say the pedals going to the floor, I mean it any 127 point inspection should include checking the brakes and no one looked at the back brakes. The service dept. and Christina were excellent. She answered any questions I had and explained how to continue to improve our credit history. So, in a year or so when we are ready to move up in a vehicle, I will not rule out Preston for those reasons and for their huge vehicle inventory. My wife and I really liked the VW Bug, we got to look at the showroom cars real good as we were there 4 hours! More