Preston Volkswagen
Boardman, OH
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I had been looking for a used VW GTI for months when I saw one that met my requirements (color, miles, transmission...) pop up on the dealer website. So I drove over on a Saturday to take a look at it. saw one that met my requirements (color, miles, transmission...) pop up on the dealer website. So I drove over on a Saturday to take a look at it. The dealership was extremely busy, but I was waited on as if I was the only customer there. When I arrived, the GTI wasn't at the dealership but at the detailing shop - no problem, they said. They made a call and had a guy drive it right back to the dealer for me. The overall experience at this dealer was outstanding. They really seemed to meet everything I requested. I wanted to donate my old car to charity instead of trade it in - no problem, they said. They let me leave it on the lot so the charity could come pick it up there. They even came down on price a little, even though the car I was buying was already a bargin and wouldn't last long. A couple times I was left in an office while an employee went to run some numbers, but other employees would stop by to chit chat so I wouldn't be sitting around alone. Great! The whole process was fast, smooth, and painless. I have no complaints whatsoever. It's obvious this dealership is a step above the rest. More
Doug and Chad were both very helpful and patient throughout my car buying process! When I returned Doug was with another client and Chad was more than happy to help me...they really work well as a t throughout my car buying process! When I returned Doug was with another client and Chad was more than happy to help me...they really work well as a team. I had a little bit of a hold up with my insurance company and Chad was understanding and helped me through it. Also Christina was extremely helpful and informative as well as personable. She seemed happy to have me there rather than just going through the steps and trying to hurry me along. I would definately suggest working with Chad, Doug or Christina when looking at Preston Volkswagen! More
Traveled from PA to this dealership after finding a car on the internet that we were interested in. In the end we did purchase that car. This was the first dealership we'd ever dealt with that provided on the internet that we were interested in. In the end we did purchase that car. This was the first dealership we'd ever dealt with that provided us with a truly enjoyable experience. Mark Boda went out of his way to explain every detail of the car we were interested in. He was courteous, knowledgable, and didn't pressure us in any way. Christina researched and obtained the best financing for us and also completed the sales agreement efficiently and quickly. We will certainly return to Preston VW when we are in the market for another vehicle. More
Chad worked with me and the dealership to find a comfortable payment and fair price for my trade-in, offered to be there if I had any questions after I took the car home comfortable payment and fair price for my trade-in, offered to be there if I had any questions after I took the car home More
Our experience with purchasing a car from Preston was such a POSITIVE one. Everyone in the facility was wonderful from the owner , to the Chad Boofnew our car dealer all the way to the finance person who such a POSITIVE one. Everyone in the facility was wonderful from the owner , to the Chad Boofnew our car dealer all the way to the finance person who went above and beyond to get us the best rate on the loan. We could not of asked for a more quicker experience the paperwork was done in a timely manner. Chad Boofer our dealer took the time to come out and show us how to work all the features of our new car. We were VERY Plesed with our experience. More
BOBBY & HIS GUYS WENT WAY OUT OF THEIR WAY TO MAKE OUR BUYING EXPERIENCE AWESOME. WE DROVE 1.5 HOURS TO WORK A TRADE. I TOLD HIM WHAT I WANTED FOR MY VEHICLE, THEY LOOKED OT OVER GOOD & MET MY PRICE!! OUR BUYING EXPERIENCE AWESOME. WE DROVE 1.5 HOURS TO WORK A TRADE. I TOLD HIM WHAT I WANTED FOR MY VEHICLE, THEY LOOKED OT OVER GOOD & MET MY PRICE!! THATS A FIRST FOR US!! PRESTON AUTO (WE WENT TO THE VW DEALERSHIP) SETS THE STANDARD THAT OTHER DEALERSHIPS CAN ONLY HOPE TO ASPIRE TO. IT WAS DEFINITELY WORTHTHE DRIVE FOR US & WE WILL DEFINITELY MAKE THE TRIP TO SEE BOBBY & THE CREW AGAIN WHEN WE NEED A NEW VEHICLE!! More
The least painful car buying experience I have ever had. I dropped by on my lunch break, test drove the car I wanted while they appraised my trade. I went back to work while they put together a deal, negoti I dropped by on my lunch break, test drove the car I wanted while they appraised my trade. I went back to work while they put together a deal, negotiations were quick and done remotely, and all I had to do was come back to sign the papers. Chad and Bobby were great to deal with. More
The environment at Preston Volkswagen was pleasant and comfortable and all of the employees were very friendly. Mark, in particular, was very clear, organized, and helpful at all times while working with comfortable and all of the employees were very friendly. Mark, in particular, was very clear, organized, and helpful at all times while working with me. This was the first dealership I went to that showed me exactly what I was looking for! I left a very happy customer! More
I was looking to replace my leased vehicle in the next few days. A friend of mine has driven VW's for many years. He suggested I look at the Jetta. I came in, had a test drive, liked the car and found few days. A friend of mine has driven VW's for many years. He suggested I look at the Jetta. I came in, had a test drive, liked the car and found Chad, the owner and the financial team to be very helpful. I owned a VW many years ago and had a very good experience with the car. I hope I will enjoy this car for years to come. More
We received exceptional service! Very clean vehicles. Left the dealership in a snow storm and they still washed it before we left! Definitely worth the drive! Left the dealership in a snow storm and they still washed it before we left! Definitely worth the drive! More