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Preston Chrysler Dodge Jeep Ram
New Castle, PA
576 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 576 reviews
April 02, 2025
I took my Ram in for PA inspection and replacement of front left headlight that was filling with moisture. Kelly was outstanding to work with. I have worked with many very capable service personnel sin front left headlight that was filling with moisture. Kelly was outstanding to work with. I have worked with many very capable service personnel since I bought the truck new at Preston, but Kelly is at a level of outstanding in her job. Hopefully you also recognize that she is a great people person and knows what it takes to satisfy her customers. She was great to work with and I look forward to working with her in the future. She certainly knows what it takes to excel at her job and makes the dealership look even better. More
by RUSSBIGRED
Verified CustomerEmployees Worked With
Kelly
March 28, 2025
The service department does a great job. Especially Kelly!! Her customer service skills are tremendous, something that is hard to find today. I always appreciate how helpful she is and ho Especially Kelly!! Her customer service skills are tremendous, something that is hard to find today. I always appreciate how helpful she is and how well she communicates with me to let me know what is happening with my vehicle. More
by JOHNDESANTI
March 23, 2025
My engine light was on. After checking it they found out that it was my gas cap. They also drove care around to make sure the engine light did not come back on. This was After checking it they found out that it was my gas cap. They also drove care around to make sure the engine light did not come back on. This was done in a very good timely manner. The cost of this was extremely reasonable. More
by jan444
Employees Worked With
Kelly
March 18, 2025
Laura and Braeden were great! Everything went smooth and they kept me informed throughout the whole process. Everything went smooth and they kept me informed throughout the whole process. More
by MJHEABERLIN
March 18, 2025
Kelly was awesome! She kept me informed throughout the process and was very personable. She even made sure my vehicles were washed before I picked them up! She kept me informed throughout the process and was very personable. She even made sure my vehicles were washed before I picked them up! More
by KMARIE2831
Employees Worked With
Kelly Brader
March 14, 2025
Kelly makes this experience awesome! Very personable and empathetic to our needs.What a difference from previous people in her position Very personable and empathetic to our needs.What a difference from previous people in her position More
by wicksway
Employees Worked With
March 10, 2025
The salesman was very kind and helpful. He was recommended by the mechanic Frank Sari. Your staff and mechanics are the best. Thank you for your service. He was recommended by the mechanic Frank Sari. Your staff and mechanics are the best. Thank you for your service. More
by LGINNC
Employees Worked With
Shane Reisinger
March 08, 2025
Laura Fredrickson was great. She helped to make the whole process easy. Always friendly staff. She helped to make the whole process easy. Always friendly staff. More
by CARLO423
