Preston Superstore - Service Center

Excellent dealership and personnel. Friendly and helpful. My husband likes his oil changes done a certain way and he was very happy with service that he received. and personnel. Friendly and helpful. My husband likes his oil changes done a certain way and he was very happy with service that he received. More

Excellent Got in early, lady that was there to help me was fantastic. She kept me up to date with everything that was going on. Free donuts is always a plus Got in early, lady that was there to help me was fantastic. She kept me up to date with everything that was going on. Free donuts is always a plus More

Never a problem...always personable, good service. I've been going to Preston since I moved to Chardon 12 years ago. I had them service the car I had at the time, and I was happy with them. I've now I've been going to Preston since I moved to Chardon 12 years ago. I had them service the car I had at the time, and I was happy with them. I've now bought two vehicles from them, and they're the only ones I've ever had service them. I go to them because they've proven to be trustworthy and competent. Why go anywhere else with that track record? More

Excellent service. Very friendly staff. Quick. Got me right in and kept me updated. Inspection completed and told me what I needed for my next visit. Car washed and Very friendly staff. Quick. Got me right in and kept me updated. Inspection completed and told me what I needed for my next visit. Car washed and on my way in just over an hour! More

sudden loss of oil pressure I was two hours from home when suddenly my oil gauge started fluctuating from 30 to almost zero pressure. I got home after Preston was closed, so I ca I was two hours from home when suddenly my oil gauge started fluctuating from 30 to almost zero pressure. I got home after Preston was closed, so I called the next day. Adam Brown got me a loaner after hearing about my problem and had me bring my truck in immediately. It was a Saturday and, instead of me limping through the weekend, I still had a vehicle to drive. The staff at Preston is professional, courteous and friendly. Every time. More

PROBLEM RESOLVED A squeaking break pedal was driving me nuts. Adam in service provided courteous and effective service to insure the problem was resolved and I was ha A squeaking break pedal was driving me nuts. Adam in service provided courteous and effective service to insure the problem was resolved and I was happy with the result. More

Fast service I called the night before with an issue with my SUV’s trunk. After confirming the part was in stock I was told to bring my car in the next day. 25 min I called the night before with an issue with my SUV’s trunk. After confirming the part was in stock I was told to bring my car in the next day. 25 mins later it was done and I was out the door. The fast service was much appreciated. More

Comfortable and friendly The sales representative is extremely friendly and the gentleman that took care of me for my oil change was also. Both men are very informative and tr The sales representative is extremely friendly and the gentleman that took care of me for my oil change was also. Both men are very informative and treat me with with respect. More

Another day of great service Courteous, helpful staff that treats everyone like family & with great respect. It’s always great to see Mr. Pat Preston himself walk around and greet Courteous, helpful staff that treats everyone like family & with great respect. It’s always great to see Mr. Pat Preston himself walk around and greet the customers & tend to people’s needs. Truly one of the best in the business! More

Excellent Customer Service Adam always makes sure that my Chevy Equinox is serviced when it is needed! The service department always alerts me when something needs done to my E Adam always makes sure that my Chevy Equinox is serviced when it is needed! The service department always alerts me when something needs done to my Equinox. They come pick up my vehicle for oil changes and gives it an inspection to see what needs to be completed. Adams always calls and lets me know what is happening with my car. The car is brought back the same day. It is very helpful that they have this service for me. Thank you! More