Preston Superstore - Service Center

Fast service I called the night before with an issue with my SUV’s trunk. After confirming the part was in stock I was told to bring my car in the next day. 25 min I called the night before with an issue with my SUV’s trunk. After confirming the part was in stock I was told to bring my car in the next day. 25 mins later it was done and I was out the door. The fast service was much appreciated. More

Comfortable and friendly The sales representative is extremely friendly and the gentleman that took care of me for my oil change was also. Both men are very informative and tr The sales representative is extremely friendly and the gentleman that took care of me for my oil change was also. Both men are very informative and treat me with with respect. More

Another day of great service Courteous, helpful staff that treats everyone like family & with great respect. It’s always great to see Mr. Pat Preston himself walk around and greet Courteous, helpful staff that treats everyone like family & with great respect. It’s always great to see Mr. Pat Preston himself walk around and greet the customers & tend to people’s needs. Truly one of the best in the business! More

Excellent Customer Service Adam always makes sure that my Chevy Equinox is serviced when it is needed! The service department always alerts me when something needs done to my E Adam always makes sure that my Chevy Equinox is serviced when it is needed! The service department always alerts me when something needs done to my Equinox. They come pick up my vehicle for oil changes and gives it an inspection to see what needs to be completed. Adams always calls and lets me know what is happening with my car. The car is brought back the same day. It is very helpful that they have this service for me. Thank you! More

Satisfied with work performed. Had my vehicle in for service and was pleased with all that was done. A problem was found with my inner tie rod and that was fixed via my extended war Had my vehicle in for service and was pleased with all that was done. A problem was found with my inner tie rod and that was fixed via my extended warranty, with my deductible. More

Outstanding service Only took a minute set up the installation of my hitch. Dropped off and was done in no time. Got car back cleaner than what I dropped off. Only took a minute set up the installation of my hitch. Dropped off and was done in no time. Got car back cleaner than what I dropped off. More

An excellent experience We went with a car for repair and fell in love with the Optima in the showroom. We talked with Tom and went for a ride and even though the one in the We went with a car for repair and fell in love with the Optima in the showroom. We talked with Tom and went for a ride and even though the one in the show room was sold, he found another for us while we were there. Tom Z was very helpful More

It saved me time. I used the Valet service and my car was picked up and serviced and then brought back to me. It saved me time, and I did not have to take time off wor I used the Valet service and my car was picked up and serviced and then brought back to me. It saved me time, and I did not have to take time off work. More

Mounting of winter tires All the service staff was helpful, and kept me appraised on the progress, and advised about a recall. David (mechanic) made sure I knew the snows wer All the service staff was helpful, and kept me appraised on the progress, and advised about a recall. David (mechanic) made sure I knew the snows were put on correctly (unidirectional) and that he marked the summer tires with the location they were removed. Tom Z made sure he checked in. Always pleasant to deal with Preston. More

An upsetting thing when you hear. "You need a new engine" A gigantic problem that could make me a total wreck with worry, and you guys handled it with the least amount of tension on my part, You actually mad A gigantic problem that could make me a total wreck with worry, and you guys handled it with the least amount of tension on my part, You actually made the time I had to wait for my car enjoyable. I loved my loaner car. I have to take my brother back and forth, he has terminal cancer, and the first thing I worried about was "I need a car". You really took care of that. Also, I couldn't believe you got it done so fast. Still have a problem with the low tire pressure light not going out. Will be back with that as soon as I can get there. You really did a great job of taking the pressure off of me. Everyone was so nice and accommodating. Car runs great so far. Just the light problem. Thank you. More