Preston Superstore - Service Center

Service Excellence Took my 2016 Cadillac SRX for a check engine light being on and got my loaner car. Made it home and it was already fixed! Took my 2016 Cadillac SRX for a check engine light being on and got my loaner car. Made it home and it was already fixed! More

Great service, nice people and price was right! I had my oil changed and the tires rotated. I have been having this service done approximately every 5,000 miles since I bought my 2018 Silverado in I had my oil changed and the tires rotated. I have been having this service done approximately every 5,000 miles since I bought my 2018 Silverado in March of this year. At 27,090 miles now and no problems. I will keep having these services done in the future. This is my third Silverado pickup I bought from Preston! More

Service Quick and convenient service with exceptional customer service. I would recommend this dealership to everyone I know. Thank you for your professional Quick and convenient service with exceptional customer service. I would recommend this dealership to everyone I know. Thank you for your professional service. All my issues were addressed and taken care of. More

Great service Great customer care I have bought several cars from Preston and bring all my vehicle to Preston for service. They always treat me with respect. We will continue to bring I have bought several cars from Preston and bring all my vehicle to Preston for service. They always treat me with respect. We will continue to bring our vehicle to them for service and if possible I will continue to purchase a vehicle from them. More

Excellent dealership and personnel. Friendly and helpful. My husband likes his oil changes done a certain way and he was very happy with service that he received. and personnel. Friendly and helpful. My husband likes his oil changes done a certain way and he was very happy with service that he received. More

Excellent Got in early, lady that was there to help me was fantastic. She kept me up to date with everything that was going on. Free donuts is always a plus Got in early, lady that was there to help me was fantastic. She kept me up to date with everything that was going on. Free donuts is always a plus More

Never a problem...always personable, good service. I've been going to Preston since I moved to Chardon 12 years ago. I had them service the car I had at the time, and I was happy with them. I've now I've been going to Preston since I moved to Chardon 12 years ago. I had them service the car I had at the time, and I was happy with them. I've now bought two vehicles from them, and they're the only ones I've ever had service them. I go to them because they've proven to be trustworthy and competent. Why go anywhere else with that track record? More

Excellent service. Very friendly staff. Quick. Got me right in and kept me updated. Inspection completed and told me what I needed for my next visit. Car washed and Very friendly staff. Quick. Got me right in and kept me updated. Inspection completed and told me what I needed for my next visit. Car washed and on my way in just over an hour! More

sudden loss of oil pressure I was two hours from home when suddenly my oil gauge started fluctuating from 30 to almost zero pressure. I got home after Preston was closed, so I ca I was two hours from home when suddenly my oil gauge started fluctuating from 30 to almost zero pressure. I got home after Preston was closed, so I called the next day. Adam Brown got me a loaner after hearing about my problem and had me bring my truck in immediately. It was a Saturday and, instead of me limping through the weekend, I still had a vehicle to drive. The staff at Preston is professional, courteous and friendly. Every time. More

PROBLEM RESOLVED A squeaking break pedal was driving me nuts. Adam in service provided courteous and effective service to insure the problem was resolved and I was ha A squeaking break pedal was driving me nuts. Adam in service provided courteous and effective service to insure the problem was resolved and I was happy with the result. More