Preston Superstore - Service Center

family atmosphere When I drive in they know my name. They talked to me like one of the family. The service area is always clean. there are optional rooms to get work When I drive in they know my name. They talked to me like one of the family. The service area is always clean. there are optional rooms to get work done when waiting for vehicle to be serviced. More

Car service Needed work done to correct a service engine soon light. Work was covered by warranty so it made it free. Also had an oil change and tire rotation. Wo Needed work done to correct a service engine soon light. Work was covered by warranty so it made it free. Also had an oil change and tire rotation. Work done quickly, expected them to have my car a few days with it being a holiday weekend but it was ready the next afternoon. More

Service First time in for oil change and tire rotation. Stephanie was very pleasant when I was making the appointment over the phone, and Jill was very nice First time in for oil change and tire rotation. Stephanie was very pleasant when I was making the appointment over the phone, and Jill was very nice the morning I was there. She was very thorough when reviewing all that was done, and what may be needed in the future. More

prompt service They are there to fix any problem or service we need done...didn't have a long wait time for our truck to get done... They are there to fix any problem or service we need done...didn't have a long wait time for our truck to get done... More

Superior Service Preston Chevrolet isn't even remotely close to my greater Cleveland neighborhood compared to other dealerships,,, So why would I drive the distance Preston Chevrolet isn't even remotely close to my greater Cleveland neighborhood compared to other dealerships,,, So why would I drive the distance to conduct business with Preston Chevrolet ? Because the service is truly superior . From Mr. Preston, to the Sales Staff (Bill Hale) and front desk personnel, to the Service Staff (Laurie, Jill, Adam, and Marv) to the magicians in the service/repair shop,,,, This is the place to do business. Trust, honesty, reliability, and friendliness. Wow, what a concept ! More

They listened,they checked the systems, and fixed the proble They did a diagnostic on the electrical system twice to make sure they did not miss a potential problem. Just the battery was bad. The power steering They did a diagnostic on the electrical system twice to make sure they did not miss a potential problem. Just the battery was bad. The power steering pump was making a noise. That was removed and replaced. The car is running fine and riding smoother.. More

greate service i have gotten two cars from the chevy side at Preston My salesman Bill Hale rocks , he goes above and beyond, and the service department is great as w i have gotten two cars from the chevy side at Preston My salesman Bill Hale rocks , he goes above and beyond, and the service department is great as well! Marv, Adam , Neil a very nice group of guys you can go in and joke with but they always get the job done for you and help in any way they can. My daughter bought her current vehicle from Preston as well. More

Warranty work. Service was excellent! I really appreciated that service technician Brandon took the time to sit with me in the car so I could show and explain the pr Service was excellent! I really appreciated that service technician Brandon took the time to sit with me in the car so I could show and explain the problem I was having. I know that by him doing that it saved a lot of time and hassle. He was then able to diagnose the problem, order the parts needed and make the repair. Thanks to the entire service department for a great experience! More

Service Marv is always helpful and the service was top notch. Of course the final bill was more than I expected but I realize car maintenance is not cheap. Marv is always helpful and the service was top notch. Of course the final bill was more than I expected but I realize car maintenance is not cheap. More

Oil change Service was fine and quick for the oil change. Was NOT happy with the call the day after I made the appointment asking to have the service manager loo Service was fine and quick for the oil change. Was NOT happy with the call the day after I made the appointment asking to have the service manager look at my car so Preston could put it on the used car lot! More