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Preston Superstore - Service Center

Burton, OH

4.8
192 Reviews

192 Reviews of Preston Superstore - Service Center

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June 23, 2024

Fast friendly service the service staff is very accommodating to all your needs and great prices More

by jack35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ludlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Throop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sims, Angel Harmer
Jul 01, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

June 20, 2024

Great dealership and nice ppl who work there. ..especially KAREN. and FRANK Zcar...they have experience and a great reputation!... More

by Rae ann adkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAREN and FRANK ZCAR
Jul 01, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

June 18, 2024

Great personal service! Very professional. I was able to get an appointment easily’ my vehicle was diagnosed quickly, when the work took longer than I had planned, I was abl More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Jul 01, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

May 30, 2024

All personel, curtious, understanding, patient, knowledgeable. Very thorough with explanations. Just to use up 15 words More

by sharon_muenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

May 24, 2024

Friendly staff. Great and attentive service. Sales and service associates are excellent with follow-up and show that they care about their customers. More

by Chris G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Poelking
Jun 12, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

May 21, 2024

Attentive to details. Fast, friendly service. Excellent facility. Gladly send anyone there for service. Great! More

by mary.p.conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marv Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ludlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sims
Jun 12, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

Jun 12, 2024 -

mary.p.conrad responded

Hi Jackie...thank you for patronizing our store, the Backyard Feeding Station...we appreciate your patronage as well

May 20, 2024

Efficient…. personable…. Linker wait than usual. I did notice the price increase. Thank you for your interest in my experience with Preston. More

by Mulac8132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Jun 12, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your patience. Thanks again, Jackie Preston

May 17, 2024

Arrived. Was not spoken two by the two there had to walk up and let them know. No good morning. Was told to move my vehicle to the other entry. Did that and More

by brett.stoneberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recognize them on service pictures
May 20, 2024 -

Preston Superstore responded

Thanks for your feedback Brett. I left you a message this morning. I apologize you did not receive the service you have come to expect. I will share your feedback with our team and we look forward to showing you a better experience the next time you are with us. We appreciate your business and patience. Thanks, Jackie Preston

May 13, 2024

I was very happy and satisfied with how everything went. The staff was friendly, they were on time, and were very professional. More

by gdovichin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Hays
May 15, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

April 28, 2024

Very courteous service staff with all work done with care and on time. Will always bring my vehicles here for service. More

by doriani74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sims
Apr 30, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

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