Preston Superstore - Service Center

Outstanding service This was outstanding on the friendly side of service. No one could have been nicer and the service itself was quick and fixed right away. Thank you!! This was outstanding on the friendly side of service. No one could have been nicer and the service itself was quick and fixed right away. Thank you!! More

Promises kept Had a 8:40 appointment. Needed to leave before 10:30. Oil changed, removed all season tires and mounted snows, plus fuel filters replaced all before Had a 8:40 appointment. Needed to leave before 10:30. Oil changed, removed all season tires and mounted snows, plus fuel filters replaced all before 10:15. Picked up my meals on wheels on time. Thanks. Bob Schwartz More

Oil change Keeping my 152,000 miles Optia going. New battery and healight replaced, washed and ready to go at the promised time. Can't beat that!! Keeping my 152,000 miles Optia going. New battery and healight replaced, washed and ready to go at the promised time. Can't beat that!! More

Great service Very professional and kept us well informed. Found another problem and did not charge us any labor as they were already in the engine. Just charged Very professional and kept us well informed. Found another problem and did not charge us any labor as they were already in the engine. Just charged us for the part More

Impressed with Preston Ford Preston Ford Sales Representatives seemed to have my best interest at heart. Worked with me to obtain the vehicle I needed. Service Department was fa Preston Ford Sales Representatives seemed to have my best interest at heart. Worked with me to obtain the vehicle I needed. Service Department was fantastic and assisted me in all areas to have my Ford Edge repaired to my satisfaction. More

service department charges are too high I only come to Preston for oil changes. All other service is way too high priced. Mount and balance tire, $15.00. $10.00 elsewhere. Replace front righ I only come to Preston for oil changes. All other service is way too high priced. Mount and balance tire, $15.00. $10.00 elsewhere. Replace front right axle double the amount I can have it done in Parkman by an independent mechanic. More

Recall The service staff at Preston are top notch as are their mechanics and associates. From service to the actual maintenance or repair of the work done t The service staff at Preston are top notch as are their mechanics and associates. From service to the actual maintenance or repair of the work done to our vehicles, we have always received thorough explanations of the issue at hand, complete options available for reconciliation and premier service work. Bravo Preston Ford! More

Oil/Detailing Oil change. rotation, complete detail .....................outstanding job. Exterior looks great, tire and wheels well done. Interior glass great, int Oil change. rotation, complete detail .....................outstanding job. Exterior looks great, tire and wheels well done. Interior glass great, interior in general great. Will bring in other cars for detail'. More

Just wanted to drop a line to let you know that my first visit to Preston Chevrolet today for service on my '05 Colorado was a great experience! I recently had a bad experience at Spitzer Chevrolet in North visit to Preston Chevrolet today for service on my '05 Colorado was a great experience! I recently had a bad experience at Spitzer Chevrolet in Northfield, Ohio (where I bought the vehicle new). This is what happened: I recently travelled to Indianapolis, Indiana and realized I was due for 3,000 mile oil change so I went to Blossom Chevrolet in Indianapolis. I also mentioned to them that I keep having to replace the bulb for the driver side turn signal. They identified that the socket was bad due to probable moisture getting into the housing. I agreed and had noticed moisture in there in recent times. They quoted me for the drivers side turn signal harness and housing but I declined b/c I wanted to have the work done at home. I went straight to Spitzer when I got home and they told me I had to replace a harness that went across the front of the engine compartment and included the passenger side which costs $350.00 for just the part. I told them that is not the case b/c I had been to another dealership and they quoted me $27.77 for just the driver side harness. They told me that Indianapolis was probably going to splice it or they were quoting me aftermarket parts. I called the dealership in Indianapolis in front of the parts manager at Spitzer and got the part number. He "suddenly was able to see that part on his computer". I will never go back to Spitzer or buy a vehicle there. Don't trust them.... and since when do I have to find the part number!! Anyway, Brian Harry worked on my truck today and now I will be coming to Preston for all my Colorado needs and maybe even buy a new vehicle there when it's time. Brian took the time to show me everything and gave me options. I felt I was given the real deal in that he was honest, fair, and reasonable with my repairs. Brian, you will be getting to know my Colorado in the future. Hats off to Brian and the service team at Preston. Thanks and have a nice Christmas to all at Preston. Your new customer, Rob Smarsch Cleveland Heights More