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Preston Superstore - Service Center

Burton, OH

4.7
179 Reviews

179 Reviews of Preston Superstore - Service Center

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November 05, 2024

Everyone very polite work went well this time hoping it always is this smooth n efficient More

by Honeymooch98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Throop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

November 05, 2024

JJ Moore and Adam Brown went above and beyond. Sunday night my 2022 TRAVERSE wouldn't start. AAA towed it to the closest dealership in Randolph Ohio. Monday morning they called and told me th More

by Laura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Preston Superstore responded

Thank you for your feedback Laura! I love to hear we could get your vehicle in quickly and get you back on the road. We appreciate your business! Thanks again, Jackie Preston

November 01, 2024

Braydon in the Ford Service Department is awesome‼️ He goes above and beyond to make the customers happy🙂 He is definitely an asset to Preston‼️ More

by ljsark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Throop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

October 12, 2024

Preston’s has always been the most top notch dealership around. Always quick to help you with any issues and making sure you are a satisfied guest… More

by brucehoward58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

October 02, 2024

Great car service and customer service. I appreciate Preston for all they have to offer. I utilized the courtesy pick up and drop off service. It went off with out a hitch. Very convenient. More

by Rrfinotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Thomas
Oct 10, 2024 -

Preston Superstore responded

Thank you for your feedback! I love to hear our team took great care of you and we were able to make things easy with pick up and delivery! Thanks again, Jackie Preston

October 01, 2024

Easy to make appointments, drop off, pick up. A bit crowded in the parking lot. More

by Kelly.fotta
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marv Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

September 26, 2024

My friends and I were traveling away from home recently on a Saturday and my check engine light came on. I called nearby Preston Ford to get my Ford Escape checked out and they got me in right away! Being More

by Fandango
Recommend Dealer
Yes
Employees Worked With
Jack Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Throop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback! I am so glad our team could get you fixed up so you could get back on the road. We appreciate your business! Thanks again, Jackie Preston

September 20, 2024

We purchase our cars at Preston Superstore because of Adam Brown in the Service Department. Customer satisfaction is his number one priority. He is friendly, hard working, efficient and dedicated. Thank More

by snacksforthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Brown
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback! We appreciate all of you and your families business and loyalty! Thanks again, Jackie Preston

September 19, 2024

Great experience, the customer service & attention to detail is outstanding. They sent a video of the inspection & it was very impressive. More

by Go Browns 1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Thomas
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! I'm so glad you are enjoying our service videos! We are happy to do that and give you a first hand look at your vehicle. Thanks again, Jackie Preston

September 11, 2024

I been taking my vehicle to Preston for 6 years. I’m very satisfied with there work. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your years of loyalty! Thanks again, Jackie Preston

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