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Preston Superstore
Burton, OH
5,688 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,688 reviews
December 09, 2023
I received great quality care when purchasing a car with J.J! Every employee at this location was friendly and so helpful! J.J! Every employee at this location was friendly and so helpful! More
by Alexandra.Sazdanoff
December 09, 2023
This is my family's 4th GM leased vehicle at this dealership since 2021. Very happy with how Tom Z. and others handled today's visit. Everyone for whom we have had contact with both today as well as dealership since 2021. Very happy with how Tom Z. and others handled today's visit. Everyone for whom we have had contact with both today as well as past experiences have been extremely kind! NO regrets! More
by cseifrick
December 08, 2023
Curtis customer service was beyond excellent. I’d recommend to friends and family. They had a money machine which was fun. I’d recommend to friends and family. They had a money machine which was fun. More
by Pebbles4
Employees Worked With
December 07, 2023
Tom, Dray, and Dylan have always helped us get the right vehicle with the perfect deal. Thank you so much for all your help! vehicle with the perfect deal. Thank you so much for all your help! More
by Bvonbusse
December 07, 2023
I like Preston, have been with them for decades. Adam Brown? Not so much. I brought my truck in two weeks ago. Never got an estimate, never approved any repairs. Yesterday got a voice me Adam Brown? Not so much. I brought my truck in two weeks ago. Never got an estimate, never approved any repairs. Yesterday got a voice message from Adam brown telling me he was going to charge me for storage on my truck since I had not picked it up. This is really terrible service!!!!! I never got an estimate or approved any repairs, was never told my vehicle was finished and available for pickup. Yet was threatened with storage fees. Ugh, pretty dreadful customer service. Don't get me wrong, I have had a good experience. But Adam Brown? Probably the worst I have ever encountered. I explained all of this to a Preston rep yesterday so with any luck Adam will be taken aside. He needs to think twice before he threatens to charge a good/ great customer for storage when he gave no estimate etc. More
by Benjamin Calkins
December 07, 2023
Easy to deal with( no pressure sales. Salesman very knowledgeable. Owner greeted everyone - friendly dealership. Salesman very knowledgeable. Owner greeted everyone - friendly dealership. More
by Tcmisencik
Employees Worked With
December 07, 2023
Amazing environment, amazing staff, just an overall amazing experience all around! I would absolutely recommend Preston to any buyer! amazing experience all around! I would absolutely recommend Preston to any buyer! More
by connor speegle
December 06, 2023
I hope you realize what an incredible asset Brian is. He takes customer service and professionalism to unheard of levels. He takes customer service and professionalism to unheard of levels. More
by CruzenBob
December 06, 2023
Thank you Preston Ford. The experience was great. Paul was amazing. He found the exact color I wanted. I recommend Paul for any dealings with Preston. I'm very pleased with The experience was great. Paul was amazing. He found the exact color I wanted. I recommend Paul for any dealings with Preston. I'm very pleased with my new Bronco Sport. Thank you again. More
by Erica
Employees Worked With
Paul Domanovics
