Back

Preston Superstore

Burton, OH

5.0
5,593 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
Contact Dealership

14638 Rapids Rd

Burton, OH

44021

Directions

Filter Reviews By Type

Showing 5,593 reviews

December 07, 2023

Amazing environment, amazing staff, just an overall amazing experience all around! I would absolutely recommend Preston to any buyer! More

by connor speegle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lightner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 07, 2023

Tom, Dray, and Dylan have always helped us get the right vehicle with the perfect deal. Thank you so much for all your help! More

by Bvonbusse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Andray Harrison
Dec 26, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 07, 2023

I like Preston, have been with them for decades. Adam Brown? Not so much. I brought my truck in two weeks ago. Never got an estimate, never approved any repairs. Yesterday got a voice me More

by Benjamin Calkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marv Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Preston Superstore responded

I appreciate your feedback Ben. What I don't appreciate is you coming into our dealership and talking to our employees with disrespect and using foul language. We've known your family along time, if there is an issue I'm sure you know you can reach my dad, brother or I. We called several times with no answer and then had to resort to calling your office to which you were unavailable again. I'm sure you can appreciate that we are a busy service center and cannot hold vehicles 8 days past when they were finished. Our customer care representative even offered to drive it to your house and drop it off. You have left your vehicle at our dealership for long periods of time in the past as well. If you'd like to talk further about your experience please reach out to me personally at the dealership or by email at jackiep@prestoncars.com. -Jackie Preston

Dec 07, 2023 -

Benjamin Calkins responded

I won't be back. Have never been treated so poorly and disrespectfully. Left my truck off. Never got a call back. Never got an estimate. Was never told my vehicle was ready for pick up. Was then told I would be charged for storage. Picked it up, was yelled at by Adam Brown. Like I said have never been treated so poorly, won't be back. I should have received an apology. Was attacked. Ugh. What has become of customer service? Moving on.

December 06, 2023

Easiest car buying experience ever. You have a great staff and did not feel pressured at all. More

by Mwarnock1981
Recommend Dealer
Yes
Employees Worked With
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 06, 2023

Tom Z, and Dylan made this purchase completely seemless. They worked hard as a team to make the car buying experience anxiety free. Thank you Preston Chevrolet. More

by karenh14969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tod Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 06, 2023

I hope you realize what an incredible asset Brian is. He takes customer service and professionalism to unheard of levels. More

by CruzenBob
Recommend Dealer
Yes
Employees Worked With
Brian Lightner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 06, 2023

Thank you Preston Ford. The experience was great. Paul was amazing. He found the exact color I wanted. I recommend Paul for any dealings with Preston. I'm very pleased with More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Domanovics
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 05, 2023

Very friendly and professional! Paul Domanovics was especially helpful. We will definitely recommend to our family and friends. More

by larkar0308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gromack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Domanovics, Devin Lindsey
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

December 05, 2023

Just purchased a Ram truck at their Ford dealership in Burton Ohio. My salesperson, Ryan Karis and General manager, Andy Franck, treated me with respect as if I were buying a new vehicle. Many friendly, p More

by john.t.chartier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Franck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Karis, Andy Franck
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

December 05, 2023

No pressure on buying. Many new cars on the lot. Scott was well informed on the cars I looked at. More

by rogerhernandezusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott DeFabbo
Dec 19, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

...
79
...