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Preston Superstore
Burton, OH
5,354 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,354 reviews
July 15, 2011
JJ Moore was very nice and helpful to us when we were looking for a used truck. He explained everything to us and was very knowledgeable about the vehicle. We got the truck in a timely manner,it was cl looking for a used truck. He explained everything to us and was very knowledgeable about the vehicle. We got the truck in a timely manner,it was clean and in good condition and a good price. I would recommend anyone to him for a deal. Ron Taylor More
by ronald taylor
Employees Worked With
JJ Moore
Helpful July 12, 2011
I travel 20+iles to use their service center. THey are always accurate in how long my service will take. Their pries are very reasonable and the staff explains everythin in easy terms. always accurate in how long my service will take. Their pries are very reasonable and the staff explains everythin in easy terms. More
by barry mintzer
Employees Worked With
entire service team
May 06, 2010
The people that run this dealership have a "monopoly" in Geauga Couty. This being the case, they treat people pretty poorly. After making me wait 2 hours to take my money for my vehicle purchase, I got ups Geauga Couty. This being the case, they treat people pretty poorly. After making me wait 2 hours to take my money for my vehicle purchase, I got upset and threatened to leave and call off the deal. The manager attempted to calm me down my telling me I wasn't there "that long" and that if I wanted to leave w/o making the purchase, that was my choice. Then he started talking to me like I was an idiot. I have never had a good experience with this dealership and the owner doesn't care if you call him and complain. He will yell right back at you and basically tell you to *$@* off. Do yourself a favor and save yourself the headache and avoid Preston Motors Inc. like the plague. More
by fabrini
Employees Worked With
Darrell Domanovics
September 25, 2007
I purchased a 2002 Chevrolet Malibu with an extended warranty less than 2 years ago from Preston motors, since then I have had to have my car towed 4 times and in the repair shop 5 timess. The sales sta warranty less than 2 years ago from Preston motors, since then I have had to have my car towed 4 times and in the repair shop 5 timess. The sales staff at preston is very pleasent up until the point of signing to purchase your car. After that they totally change their attitude towards you. get apologies from them on how sorry the car I purchased is a lemon but thats it no help on repair bills and to add insult to injury they will not accept this car back as a trde in. They have devalued it from what they sold it to me for that there is a ton of negative equity. You would think they (preston) would give fair KBB or NADA price on a car they sold and serviced however they are thousands under fair value. So to recap, Preston Superstore sold me a lemon they will not stand behind, will not accept as a trade without trying to knock the price down so that its thousands below fair market value, will not return a phone call. Basically they sold the car and want nothing else to do with the buyer or the car they sold. More
by thedude
Employees Worked With
5
