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Preston Superstore

Burton, OH

5.0
5,547 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,547 reviews

April 23, 2017

Great Deal Patrick is truly a wonderful salesman to do business with. I leased a 2017 F150 at preston ford and never had someone work as hard as he has to get me More

by Peterjayhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Griffith
Apr 26, 2017 -

Preston Superstore responded

Thank you for your business and recommendation! -Jackie Preston Franck

April 22, 2017

Great dealership Bill Hale goes out of his way to make the customer happy. Bought a 2014 Camaro and a 2013 Traverse from Bill and we're extremely happy with both. More

by Kaytzu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Preston Superstore responded

Thank you for your business! -Jackie Preston Franck

April 22, 2017

Truck shopping I went to Preston Ford because I was interested in looking at one of their new Ford trucks.I saw online that Preston had a lot of goo More

by billssuperduty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chismar in sales and Mark in finance
April 22, 2017

Had service done Will go back for service.Matt in service was nice had helpful.The work was done right and good time.Did something's that need done. More

by Marty05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
April 22, 2017

Service Dept. The service department is always very very helpful. I especially like that they call and let me know when my car needs service. The service is always More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ludlow
April 21, 2017

Caddy failure Bill Hale always steps it up to be there to get things done, then you have Bill Preston on top of everything to make it happen, only happy customers.. More

by dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Preston Superstore responded

Thank you for your business Dianne! -Jackie Preston Franck

April 21, 2017

Amazing as always! Our family has bought 7 cars from Bill Hale 5 of them from Preston in Burton. As always Bill is amazing to work with. He has become more of a family f More

by JAnselmoBurrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Preston and Michael in finance, Bruce Steinfurth
Apr 26, 2017 -

Preston Superstore responded

Thank you for your feedback! I love to hear everyone on our team made sure that your were completely satisfied and you found a great vehicle! Your loyalty means the world to us. Thank you! -Jackie Preston Franck

April 20, 2017

Exceptional Bill is a great salesman, and definitely puts his customers first. I would recommend him to friends and family, and will return again when in need o More

by Bethany Tarbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Preston Superstore responded

Thank you for your feedback Bethany. Your recommendation means the world to us. Enjoy your vehicle! -Jackie Preston Franck

April 20, 2017

Poor workmanship in service center, car may now be unsafe. I am very disappointed with Preston’s service dept. I had a beak line fail on low mileage car. The service dept. showed 3 1/2 hours to replace break More

by Glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laurie Wilson, service Advisor
April 19, 2017

Service of my Ford Fusion by David Ludlow The performance for my 15,000 mile service on my 20.16 Fusion was started at exactly 11 am, which was the scheduled time. David Ludlow, my service ma More

by Richard Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ludlow, service manager on my vehicle and the car washer who did an excellent job of cleaning both the inside and out.
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