Preston Superstore

Made a difficult process easier He made the process of getting a new car much easier. I had not leased before and the process was painless. All employees were very pleasant and hel He made the process of getting a new car much easier. I had not leased before and the process was painless. All employees were very pleasant and helpful. More

Great experience Caitlyn was very attentive and helped with the decision process A+++ great price on a great car . Would definitely recommend this dealer to all my fri Caitlyn was very attentive and helped with the decision process A+++ great price on a great car . Would definitely recommend this dealer to all my friends and family and anyone else looking for a car or truck More

Awesome experience Patrick Griffith greeted me as I walked in and he was terrific to work with! Got me a great deal on a 2017 Escape and was very helpful throughout the Patrick Griffith greeted me as I walked in and he was terrific to work with! Got me a great deal on a 2017 Escape and was very helpful throughout the laborious process of leasing a car. Love my new Escape! More

Best Hour Driven to a Dealership Ever Spent! Fantastic experience. Purchasing a car falls somewhere in the vicinity of visiting the dentist and buying insurance. Not at Preston Superstore where w Fantastic experience. Purchasing a car falls somewhere in the vicinity of visiting the dentist and buying insurance. Not at Preston Superstore where we bought a 2017 Chevy Impala. This dealership reminded me of a trip to Disneyland. Every person I came in contact with was smiling, helpful, and just plain happy. Starting with the internet people I discussed my car with on the phone, to Bill Preston, Mike Piotrowski (my sales rep), Dan Flack (Finance) and Todd Sherill (Internet, whom I got to meet) I have nothing but great feelings for this experience. Mike never made us feel rushed or pressured and after the car was finalized took even more time to show us ALL the options which I believe I would still be trying figure out. Dan was great during the finance part and followed up with us (as did Mike) per a request. I have not had the need to experience the service department, but if they are any where near the professionalism and quality of the sales staff it will rate FIVE stars also. More

Outstanding Customer Service To be honest, at first my interaction with Preston was less than stellar. There were a few bumps and I got upset and I posted a review online. The own To be honest, at first my interaction with Preston was less than stellar. There were a few bumps and I got upset and I posted a review online. The owner of Preston himself, Pat Preston, reached out to me after I posted the review and personal made sure that I was taken care of. I was working on getting out of a lease early and purchasing another vehicle. Even though I couldn't purchase the vehicle I wanted from Preston because it sold, Pat worked with me every step of the way to help me get out of the lease early with as little debt as possible. I think that when the owner of a company cares enough about the experiences his customers have when they come in that he is willing to personal reach out and resolve any issues to make sure even if it wasn't a good experience that it can be turned into a good experience, it says a lot about the company. I would definitely recommend Preston and would do business with them in the future. They have great customer service and went above and beyond to make sure that my problems were resolved. Thank you so much, Preston! More

Preston Ford is amazing! We were avid Honda owners for 30 years until we were suddenly treated like we just walked off the street. Well we did walk right off the street and i We were avid Honda owners for 30 years until we were suddenly treated like we just walked off the street. Well we did walk right off the street and into Preston Ford where we were treated like family and appreciated. Patrick was wonderful...we told him our needs for our farm and my husbands limited mobility issues and he matched us up with the right F150 pickup. I was skeptical about the "spunk" of the pickup as I've heard stories that many pickups just have no get up and go in acceleration. I was proven wrong. It is an amazing truck to drive. Everyone at Preston was so cordial, helpful and informative. Thanks Patrick. More