Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preston Superstore
Burton, OH
5,531 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,531 reviews
April 28, 2017
Outstanding Customer Service To be honest, at first my interaction with Preston was less than stellar. There were a few bumps and I got upset and I posted a review online. The own To be honest, at first my interaction with Preston was less than stellar. There were a few bumps and I got upset and I posted a review online. The owner of Preston himself, Pat Preston, reached out to me after I posted the review and personal made sure that I was taken care of. I was working on getting out of a lease early and purchasing another vehicle. Even though I couldn't purchase the vehicle I wanted from Preston because it sold, Pat worked with me every step of the way to help me get out of the lease early with as little debt as possible. I think that when the owner of a company cares enough about the experiences his customers have when they come in that he is willing to personal reach out and resolve any issues to make sure even if it wasn't a good experience that it can be turned into a good experience, it says a lot about the company. I would definitely recommend Preston and would do business with them in the future. They have great customer service and went above and beyond to make sure that my problems were resolved. Thank you so much, Preston! More
by kburg
Employees Worked With
Pat Preston
April 26, 2017
Quick and reliable I am always satisfied at Preston Kia. They tell me what they are doing and how long it will take. The waiting area is comfortable and there is coff I am always satisfied at Preston Kia. They tell me what they are doing and how long it will take. The waiting area is comfortable and there is coffee, snacks etc. My car is finished on time, washed and pulled out front. More
by DR
Employees Worked With
Mike
April 24, 2017
Preston Ford is amazing! We were avid Honda owners for 30 years until we were suddenly treated like we just walked off the street. Well we did walk right off the street and i We were avid Honda owners for 30 years until we were suddenly treated like we just walked off the street. Well we did walk right off the street and into Preston Ford where we were treated like family and appreciated. Patrick was wonderful...we told him our needs for our farm and my husbands limited mobility issues and he matched us up with the right F150 pickup. I was skeptical about the "spunk" of the pickup as I've heard stories that many pickups just have no get up and go in acceleration. I was proven wrong. It is an amazing truck to drive. Everyone at Preston was so cordial, helpful and informative. Thanks Patrick. More
by cindyM
Employees Worked With
Pat Griffith
April 24, 2017
Preston Ford Burton, Ohio Great service, respect, great price. I would reccomend Preston Ford to anyone, whether looking for a new, leased or used vehicle. Bruce Steinfurth i Great service, respect, great price. I would reccomend Preston Ford to anyone, whether looking for a new, leased or used vehicle. Bruce Steinfurth is friendly, knowledgeable, courteous and a hard worker. More
by Jeffrey w brinkerhoff
Employees Worked With
Bruce Steinfurth
April 23, 2017
Great Deal Patrick is truly a wonderful salesman to do business with. I leased a 2017 F150 at preston ford and never had someone work as hard as he has to get me Patrick is truly a wonderful salesman to do business with. I leased a 2017 F150 at preston ford and never had someone work as hard as he has to get me a great deal. Couldn't recommend anyone better and you will have a returning customer. Thanks More
by Peterjayhoward
Employees Worked With
Pat Griffith
April 22, 2017
Service Dept. The service department is always very very helpful. I especially like that they call and let me know when my car needs service. The service is always The service department is always very very helpful. I especially like that they call and let me know when my car needs service. The service is always very timely. Working with David is always a pleasant experience, he explains everything that has been done and then reviews what the next service to be done. He is very nice! More
by Penny
Employees Worked With
David Ludlow
April 22, 2017
Great dealership Bill Hale goes out of his way to make the customer happy. Bought a 2014 Camaro and a 2013 Traverse from Bill and we're extremely happy with both. Bill Hale goes out of his way to make the customer happy. Bought a 2014 Camaro and a 2013 Traverse from Bill and we're extremely happy with both. More
by Kaytzu
Employees Worked With
April 22, 2017
Truck shopping I went to Preston Ford because I was interested in looking at one of their new Ford trucks.I saw online that Preston had a lot of goo I went to Preston Ford because I was interested in looking at one of their new Ford trucks.I saw online that Preston had a lot of good reviews , thats why i picked that dealership. I was greeted at the door by Greg Chismar. He was very nice he took time to walk the large inventory on their lot . I never felt rushed. I chose the truck for the test ride ,he explained all the features made the test very pleasant .Preston gave me a fair amount on my trade. I bought a 2017 f 250 xlt. Its great . I highly recommend Preston Ford they are friendly and courteous . Greg called me two days later checking on me and my new truck Bill Conti More
by billssuperduty
Employees Worked With
Greg Chismar in sales and Mark in finance
April 22, 2017
Had service done Will go back for service.Matt in service was nice had helpful.The work was done right and good time.Did something's that need done. Will go back for service.Matt in service was nice had helpful.The work was done right and good time.Did something's that need done. More
by Marty05
Employees Worked With
Matt
April 21, 2017
Caddy failure Bill Hale always steps it up to be there to get things done, then you have Bill Preston on top of everything to make it happen, only happy customers.. Bill Hale always steps it up to be there to get things done, then you have Bill Preston on top of everything to make it happen, only happy customers.... More
by dianne
Employees Worked With
