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Preston Superstore
Burton, OH
5,547 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,547 reviews
May 30, 2017
Most calm buying experience I went into Preston Ford in thought I'd just tell them what I would like and come back later to purchase. I worked with Patrick and was so lucky to ha I went into Preston Ford in thought I'd just tell them what I would like and come back later to purchase. I worked with Patrick and was so lucky to have such a fun, calm person to work with. I was worried I'd be haggled and dimed over everything but Patrick made sure I got the best price for my trade in and for my new 2017 Ford Explorer. He answered all my questions and explained in detail more of what I should look for in a car. He was honest with my list of things I would like and to my surprise, they had exactly what I was looking for! It was a fast, calm, and even fun experience and I can't say enough about Preston Ford and Patrick! More
by MLB101516
Employees Worked With
Pat Griffith
May 26, 2017
very nice experience I visited with idea to compare vehicles and decided on our purchase after much discussions with our salesman who pointed out all the features that ou I visited with idea to compare vehicles and decided on our purchase after much discussions with our salesman who pointed out all the features that our car has.. More
by 1933dale
Employees Worked With
Tom Z
May 26, 2017
Easiest car-buying experience ever We purchased a new F-150 from Patrick Griffith at Preston Ford. This is the 10th vehicle purchase I've been involved in and by far this was the easie We purchased a new F-150 from Patrick Griffith at Preston Ford. This is the 10th vehicle purchase I've been involved in and by far this was the easiest and least stressful experience ever. Patrick was a pleasure to work with and worked very hard to make sure we got exactly the right truck at the price we wanted. We never felt pressured and he made sure we got the best deal possible. I would without a doubt recommend him to anyone. More
by Heather H
Employees Worked With
Pat Griffith
May 23, 2017
FAST BUT THOROUGH SERVICE Was able to schedule a routine service appointment on line in the morning and they were able to perform that service on that afternoon. Inspected fo Was able to schedule a routine service appointment on line in the morning and they were able to perform that service on that afternoon. Inspected for a recall...changed oil and filter...rotated tires and NO pressure sales for any additional service! I was in and out in about an hour...complete with car wash! Will definitely continue my routine service with Preston Kia More
by sjbrougher
Employees Worked With
Unsure of her name but was great!
May 23, 2017
Amazing experience! One of the best experiences at a dealership I've ever had. Patrick helped me find a way out of my old fusion into a lovely 2015 certified fusion. Will One of the best experiences at a dealership I've ever had. Patrick helped me find a way out of my old fusion into a lovely 2015 certified fusion. Will gladly bring my business back to Preston because of him. More
by Kyle Wells
Employees Worked With
Pat Griffith
May 15, 2017
2017 Ford Fusion Review This is the second time I've used this dealership for a lease: my experience on each occasion has been positive. I dealt with Paul Domanovics on each This is the second time I've used this dealership for a lease: my experience on each occasion has been positive. I dealt with Paul Domanovics on each occasion and he advised me well on each lease. On the 2017 Ford Fusion Paul explained the upgrades and went beyond my expectation on delivering the vehicle I chose. More
by Melanie Manning
Employees Worked With
Paul
May 12, 2017
Outstanding service This is my 4th Kia from Preston, and not my last. Regardless of the issue, however small, my needs have been met with professionalism and courtesy. Ev This is my 4th Kia from Preston, and not my last. Regardless of the issue, however small, my needs have been met with professionalism and courtesy. Everyone has always gone out of their way to ensure I am totally satisfied. Mike and the service department are outstanding in every respect. More
by PlSoul
Employees Worked With
Mike
May 11, 2017
Three time winner! This is the third purchase (two cars most recent transaction) that I have made from Bill Hale at Preston. Each transaction has been smooth and a very This is the third purchase (two cars most recent transaction) that I have made from Bill Hale at Preston. Each transaction has been smooth and a very fair deal without a lot of annoying negotiations. Having an owner at the dealership is a plus too. The follow-up is amazing and they don't "wash their hands if you" right after the sale is complete. I highly recommend this dealership and Bill Hale and will look forward to my future dealings. There a lot of dealers in Northeast Ohio, but this one is worth a visit. More
by Jonesbd27
May 10, 2017
Very good They fit us in schedule right away and did exactly what we asked and we received vehicle back with a hand wash just like we requested. They fit us in schedule right away and did exactly what we asked and we received vehicle back with a hand wash just like we requested. More
by Fagand
Employees Worked With
David
May 06, 2017
Leased car I had a leased Ford Focus for 2 years, turned it in 3 months early. I wanted a new car, I had two to choose from. One had 8 miles on it and the other I had a leased Ford Focus for 2 years, turned it in 3 months early. I wanted a new car, I had two to choose from. One had 8 miles on it and the other had 2,000, it was loaned out to other people. Now when I ask for a leased new car, I expected to get one, but it seems the one with 8 miles on it I could not afford the payments. So I ended up taking the "NEW" one with 2,000 miles on it. That kept my payments within my affordability. I was not happy with a "USED" car, which I feel this car was a used one. Preston told me they would make it right, and I would be satisfied before I left. Well I ended up with this "NEW" "USED" car. That was all that I could afford. Scott T-men, was my salesman and he has worked with me from the beginning. (so if others drive your new car and it has 2,000 miles on it is it a "NEW" car?) More
by susieq
Employees Worked With
Scott T.man
