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Preston Superstore
Burton, OH
5,547 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,547 reviews
June 23, 2017
Excellent Customer Service I stopped I. To schedule an oil change and was very pleased when they could take me on the spot. My cat was ready in less then an hour and washed! Th I stopped I. To schedule an oil change and was very pleased when they could take me on the spot. My cat was ready in less then an hour and washed! The lady who took care of me was very professional and friendly. Overall excellent experience! More
by Monlen
Employees Worked With
Not sure
June 22, 2017
Refreshing Experience I experienced absolutely no high pressure sales pitch which was a breathe of fresh air...the entire staff was friendly and very eager to work with me I experienced absolutely no high pressure sales pitch which was a breathe of fresh air...the entire staff was friendly and very eager to work with me. Greg and Bruce made me feel like I'd known them for years... Management was great to work with and seemed to have a great relationship with their sales team. It really was a happy place. Thanks guys for all your kindness. More
by debbie
Employees Worked With
greg chismar & bruce steinfurth
June 21, 2017
Unprofessional My lease was going to end soon and I wanted different options with equity in the truck. No one at Preston suggested that I could not trade this vehic My lease was going to end soon and I wanted different options with equity in the truck. No one at Preston suggested that I could not trade this vehicle for something else. Apparently Ford has a new rule if your lease is within 120 days of end of contract only the original dealer or the leasee is able to purchase. I found out the hard way that this is true. Needless to say I won't be going to Preston or any other Ford dealer again. More
by thedoorguy70
Employees Worked With
Mark Clark the crook in finance
June 21, 2017
Great experience! Great experience without feeling pressured. I've purchased a number vehicles and by far this one was a pleasure. Sale personel iwere helpful, quick Great experience without feeling pressured. I've purchased a number vehicles and by far this one was a pleasure. Sale personel iwere helpful, quick and accommodating. More
by Jfear
Employees Worked With
Paul Domanovics
June 19, 2017
Always a pleasure at Preston!! I appreciate the integrity of all the employees!! A top notch organization!! J.J Moore is the utmost professional. He is very knowledgeable and truly I appreciate the integrity of all the employees!! A top notch organization!! J.J Moore is the utmost professional. He is very knowledgeable and truly knows what putting the customer first means! More
by WAPittman22
Employees Worked With
June 17, 2017
Best of the Best! Bill made my car buying experience the best experience possible. Never was I pressured or did they make me feel like I had to buy. Bill is the best sa Bill made my car buying experience the best experience possible. Never was I pressured or did they make me feel like I had to buy. Bill is the best salesman by far! I would reccomend anyone on the market to stop into Preston and ask for Bill Hale! He is truly the greatest salesman you could ask for!! Thanks again! More
by Lilsmum
Employees Worked With
June 16, 2017
New f150 Patrick helped me in the purchase of my new 2017 Ford F-150. He was extremely helpful and was able to find the exact truck I was looking for. I really Patrick helped me in the purchase of my new 2017 Ford F-150. He was extremely helpful and was able to find the exact truck I was looking for. I really felt cared for and I have full confidence that he will be available to helps with all my needs in the future. More
by Dsherma2
Employees Worked With
Pat Griffith
June 16, 2017
How car buying should be I bought a Suburban from Bill on the recommendation of my father-in-law, who has purchased several cars from him. Now I see why! Everything went smo I bought a Suburban from Bill on the recommendation of my father-in-law, who has purchased several cars from him. Now I see why! Everything went smoothly and quickly, much of the transaction handled through a couple of texts and phone calls. Bill kept me informed throughout the process and really took care of things quickly. I will not buy a Chevy anywhere else from now on, and I have already recommended Bill and Preston Chevrolet to several people at work. More
by Djn3400
June 12, 2017
My wife was impresed by your service for our car. Your staff was very helpful in assisting us to find the car of our dreams. We only came in to service our car but found a better new one. Your staff was very helpful in assisting us to find the car of our dreams. We only came in to service our car but found a better new one. More
by tiger1950
Employees Worked With
Tony
June 12, 2017
They were fast, friendly, and trustworthy They were incredibly down to Earth and friendly. It was fast, easy, and eased the stress of buying a car. It was a great experience all around. They were incredibly down to Earth and friendly. It was fast, easy, and eased the stress of buying a car. It was a great experience all around. More
by MyDearCody
Employees Worked With
Caitlyn Long
