Preston Superstore

Excellent customer service Hands down one of the nicest people I've ever met in a sales position. He helps the needy not the greedy. He will get you into your dream car while wo Hands down one of the nicest people I've ever met in a sales position. He helps the needy not the greedy. He will get you into your dream car while working his hardest to get you an affordable payment. He has saved my family from horrible purchases and placed us all in vehicles that we never thought we'd ever be able to afford. If you need a car go see JJ! More

Awesome. If you're looking for car, trust Preston! Had, not so great recent dealership experience (s) lately. I was leary about entering the payment realm, lol. Caitlyn Long, among others, made it rela Had, not so great recent dealership experience (s) lately. I was leary about entering the payment realm, lol. Caitlyn Long, among others, made it relaxing at an uneasy, nervous time. At the same time, made it enjoyable. Would highly recommend, even if you're a little unsure. I would like to say thanks to Caitlyn and the Preston team for making it a great experience! More

Unprofessional | Rude | Terrible Customer Service 4/30/2018: I "purchased" a vehicle from Preston on 4/5/2018. Other than the sales experience, everything was a nightmare. My car was delivered days la 4/30/2018: I "purchased" a vehicle from Preston on 4/5/2018. Other than the sales experience, everything was a nightmare. My car was delivered days late, it arrived without the second key that was in the "contract", service was unsuccessful when programming the second key that finally arrived, and then I received a call today from James Preston (finance guy, son of owner) indicating that the original contract was sent to the wrong bank and destroyed (shredded). He personally admitted fault and apologized several times and asked me to come in to re-sign a contract. I took the information and asked if it were okay to call back. When I called back, James changed his story saying something along the lines of "we can use the copies; we don't need you to re-sign." After I explained that there is no legally binding contract and I want out, he said he would call me back. His father, Pat Preston (owner) called me. The story about the contract changed again. He claimed that there is no problem and everything is good. "There is no problem" is all he was repeating over and over again. I kept asking if I could finally speak so I could explain my terrible experience to him firsthand and he just kept talking over me, belittled me, called me an angry customer undeserving of him listening to what I had to say. He threatened for me to get an attorney and said "I'm not taking the car back." The conversation ended up with him hanging the phone up on me. So now, I have a vehicle that I am unclear if I am able to drive, which I've been paying to insure, for which I haven't received the title memo AND I no longer want to drive because it comes from a money-hungry, poor service dealership that doesn't care about taking care of its customers. 05/04/2018: The owner just called me to tell me, "I'm not doing anything for you". I asked him, "You're not going to fix my windshield? You're not going to apologize for the mess you created? You're not going to make this right somehow?" He responded by saying I am rude and a bully and he doesn't owe me an apology. This dealership is the worst. The worst. They still need to fix my windshield, correct the fact that they ran my credit multiple times, and apologize for the giant mess they created. Preston Superstore Car Dealership · 3,712 Likes More

New Chevy Trax Caitlyn was a super friendly & bubbly salesperson who took the time to answer all my questions. I enjoyed meeting the owners as well, made the experie Caitlyn was a super friendly & bubbly salesperson who took the time to answer all my questions. I enjoyed meeting the owners as well, made the experience seem more personal. More

Very friendly JJ Moore and Bill were great to work with! We would recommend this dealer to others. Great price on a used truck. Easy to work with. JJ Moore and Bill were great to work with! We would recommend this dealer to others. Great price on a used truck. Easy to work with. More

Super Very happy with overall experience. Caitlyn ( and others ) did and excellent job even though I gave them a trade-in headache! Wish it was time to upgr Very happy with overall experience. Caitlyn ( and others ) did and excellent job even though I gave them a trade-in headache! Wish it was time to upgrade my other vehicle. More