
Preston Superstore
Burton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,688 reviews
This is the 5th new car purchase from Preston. I always receive courteous service whether regarding sales or service. I can rely on the advice Kevin gives me. Thank you receive courteous service whether regarding sales or service. I can rely on the advice Kevin gives me. Thank you More
Our experience with Preston, was the best ever! We were greated by, very polite, professional, friendly people. Treated us like family. This was our first visit, we will deffinatly be spreading the name, P greated by, very polite, professional, friendly people. Treated us like family. This was our first visit, we will deffinatly be spreading the name, Preston Supestore, to everyone. When talking with Tom Z, there was no stress, no pressure for us to buy. Tom is a very polte, professional, and knoweldgable, with the vehicle we were interested in. When we dicided to buy the vehicle, everything was clearly explained, to us. More
When we walked in we were greeted by Tom, who happened to be our sales person. We were late upon arrival but that didn’t seem to be an issue or major concern. Tom was friendly, outgoing, and engaging - a gre be our sales person. We were late upon arrival but that didn’t seem to be an issue or major concern. Tom was friendly, outgoing, and engaging - a great person to have on a team especially sales team ! The whole process took about 4 hours from start to finish including a test drive, a little back and fourth with Shannon, and our wrap up with our closer Dylan. Everyone was friendly and supportive ! Thank you team Preston ! More
Very pleasant experience - Paul D and all staff are The Best! Very professional, courteous and welcoming - 3rd lease from Paul I will always come back to Preston! Best! Very professional, courteous and welcoming - 3rd lease from Paul I will always come back to Preston! More
He made this experience very pleasurable and painless. I would recommend him to friends and family. He is knowledgeable and patient when dealing with customers. would recommend him to friends and family. He is knowledgeable and patient when dealing with customers. More
The staff here are wonderful. They went above and The staff here are wonderful. They went above and beyond. Management, sales, and service were all extremely dedicated to making us happy and succe The staff here are wonderful. They went above and beyond. Management, sales, and service were all extremely dedicated to making us happy and succeeded. Honest and fair . Thank you all. More
Great team. Very nice. Met my needs today. 2 thumbs up! Francisco met me at the door and led me through the whole lease proces. Thank you. Francisco met me at the door and led me through the whole lease proces. Thank you. More
I live in Cincinnati, and located the car (Kia Stinger) on the Preston Superstore website that I had been looking for and was unable to find locally. I was able to negotiate the price I wanted over the ph on the Preston Superstore website that I had been looking for and was unable to find locally. I was able to negotiate the price I wanted over the phone with Bill Preston (a very quick and straight-forward negotiation experience) and then made plans to travel to Preston Superstore to pick up the vehicle. JJ Moore was the sales associate I worked with. He was really exceptional. He was very personable, polite, and knowledgeable about the vehicle I was purchasing. He was proactive about providing me the information I needed and highly responsive. He even gave me his cell number and told me to text/call anytime, and he replied immediatly when I did....even late in the evening. JJ answered all of my questions about the vehicle I was purchasing and the purchase process, he was efficient with lining up the details of the transaction, and he was prompt about putting me in touch with the Finance Manager, Mike Schmida, who was also exceptional and got me a very good rate on my loan. He spend 20 minutes on the phone outlining the finance process and answering my questions. He never once made me feel like he had other things to do or higher priorities to attend to. After dealing with JJ and Mike, I had no reservations about driving 4 hrs. to puchase the vehicle. When I arrived at the dealership, JJ was there to offer me a cold drink. He was detailed in his explanation of the paperwork, as was Mike Schmida, and he got me in and out with my new vehcile quickly and with no issues, which I greatly appreciated as I had a 4 hr. drive back to Cincinnati. This dealership demonstrated a high level of integrity, concern for customer satisfaction, and there was absolutely no high pressure sales, which made the entire purchase process a very pleasant experience. I am 51 and have purchased over 12 vehicles in my lifetime. This was by far my best experience. I am from Cincinnati, but I will definitely work with JJ and the Preston Superstore again when purchasing my next vehicle. Thanks you! More