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Preston Superstore

Burton, OH

5.0
5,688 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,688 reviews

March 24, 2021

JJ went above and beyond to find the vehicle I wanted by the deadline he promised! Communication was fantastic and the level of care was like no other sales experience I’ve received (and I’m in sales!). We More

by cassiefitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Preston Superstore responded

Thank you for your feedback! I love to hear our team kept in touch with you and helped you find a great vehicle. We appreciate your business and recommendation! Thanks again, Jackie Preston Franck

March 23, 2021

Working with Greg was easy. I told him what I wanted, and it only took a few days to find it “out of state”....within three days the vehicle was delivered, cleaned, polished, and ready fir delivery. I would More

by sdkeeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chismar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Clark
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business Stan! -Jackie Preston Franck

March 23, 2021

Thanks to everyone at Preston Car dealership. Thank You Franco and Chris B. The coworkers were excellent and very helpful and kind to my husband and I. Made our purchase very easy and fast. Best car dealer More

by teresarazo_hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Veloz
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business! We can't thank you enough for your recommendation! Enjoy! Thanks again, Jackie Preston Franck

March 23, 2021

Had a great experience with Scott in sales and Tony in finance. They were so patient with me and helped work out a deal I could afford! Definitely recommend! Thanks guys! You rock! More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dardis, Scotty Burnett
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback Leah! I'm glad our team could help you find a great vehicle at a great price. We appreciate your business and recommendation! Thanks again, Jackie Preston Franck

March 23, 2021

I had a great experience with Mike and others at Preston. I would definitely recommend taking the trip to see them. Very comfortable setting and took the necessary precautions with COVID. More

by brianp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Preston Superstore responded

Thank you for your feedback! I'm so glad our team took great care of you! We appreciate your business! Thanks again, Jackie Preston Franck

March 23, 2021

Really appreciate the very efficient and kind and polite service with the purchase of my new vehicle! Thanks so much Devin Lindsey! What a wonderful opportunity! More

by CACAROSIEREDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

March 22, 2021

I had a great time spending my day walking the lot with David. He really is one of the most helpful and down to earth salesman I’ve had the pleasure of giving my business to. He was informative and more th More

by Danny & Mady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Juker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cooke
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback Danny and Mady! I'm so glad our team was able to help you find a great vehicle! We appreciate your business! Thanks again, Jackie Preston Franck

March 22, 2021

Detailing crew never touched the rubber/plastic trip across the lower part of the windshield. It was faded, and had some sand in it. I had to clean it up myself with detailing spray and cloth rags. The More

by HappyNewJeepOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dakota Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Clark
Mar 23, 2021 -

Preston Superstore responded

Thank you for your feedback. I apologize our detail department didn't give you the proper delivery. We are very serious about excellent customer service and this doesn't meet our standards. The great thing about these surveys is they help us serve our guests better. I will be sharing your feedback with our team. I'm glad to hear Dakota has reached out in hopes to help. We appreciate your patience and hope to serve you better in the future. Thanks, Jackie Preston Franck

March 22, 2021

Preston Kia is the best dealership I have ever been too they really do treat you like family when you go in! Scott Burnett is one of the nicest people I have ever met. Definitely going to Preston and askin More

by stella
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scotty Burnett
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback Stella! We are so glad you are apart of the Preston family and we appreciate your business! Thanks again, Jackie Preston Franck

March 22, 2021

Had a wonderful experience at Preston Superstore this past week. My husband and I took our car in for service and ended up upgrading to a newer model with the help of Devin Lindsey. Devon was very help More

by rosesanche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lindsey
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback! I'm so glad Devon and the rest of our team helped you find a great vehicle at a great price. We appreciate your business and your recommendation! Thanks again, Jackie Preston Franck

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