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Preston Superstore

Burton, OH

5.0
5,686 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,686 reviews

April 29, 2023

I've been working with Preston Chevrolet for about 25 years, and have received excellent service. Mike Piotrowski has been our Sales Specialist throughout that time. He is the reason we keep coming bac More

by JLBEDNARSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Preston Superstore responded

Thank you for your feedback! We can't thank you enough for your years of business and loyalty! Thanks again, Jackie Preston Franck

April 29, 2023

I've been working with Preston Chevrolet for about 25 years, and have received excellent service. Mike Piotrowski has been our Sales Specialist throughout that time. He is the reason we keep coming bac More

by JLBEDNARSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Preston Superstore responded

Thank you for your feedback! We can't thank you enough for your years of business and loyalty! Thanks again, Jackie Preston Franck

April 29, 2023

Our salesman J. J. Moore was excellent. Thank you for a great experience it was seamless! More

by Gail Kornuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Preston Superstore responded

Thank you for your feedback and business Gail! -Jackie Preston Franck

April 29, 2023

The entire staff inside the dealership was warm, helpful, and a pleasure to work with. We had a great experience inside the dealership. 10/10 recommend. More

by Demi J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Gromack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armauni Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston Franck

April 29, 2023

Fantastic service! Armauni was our salesman and hands down one of the best experiences I've had in recent history. All the the people were very knowledgeable and very h More

by billjacobs49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gromack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armauni Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hall
May 01, 2023 -

Preston Superstore responded

Thank you for your feedback! I'm so glad our team took great care of you! We appreciate your business! Thanks again, Jackie Preston Franck

April 29, 2023

It was a great experience. He really took his time and answer my stupid questions with no problem. I would definitely recommend my family and friends. It was my pleasure to wor More

by Love.one2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D'Andray Harrison, Devin Lindsey
May 01, 2023 -

Preston Superstore responded

Thank you for your feedback! Buying a vehicle can be stressful so I love to hear Devin made things easy and with no pressure. We appreciate your business and look forward to working with you again! Thanks again, Jackie Preston Franck

April 29, 2023

My experience as usual was excellent devin handle everything at the highest level as always and it’s the small things he a GOAT in this business very professional and the fact he cares that your sati More

by Elaine96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Andray Harrison, Devin Lindsey
May 01, 2023 -

Preston Superstore responded

Thank you for your feedback! I am so glad Devin took great care of you! We appreciate your business! Thanks again, Jackie Preston Franck

April 29, 2023

Good kid that did his best helping me understand the vehicles I looked at and test drove. He allowed me to take my time making my decision. More

by The.davidowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Gromack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cherney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armauni Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Domanovics
May 01, 2023 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

April 28, 2023

My appointment was at 4 pm and I was a little late but they great about it. The owner was there and greeted my wife and me like we were old friends. JJ had the car all ready to test drive and we had a gre More

by Bwendl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Preston Superstore responded

Thank you for your feedback! I am so glad our team took great care of you and made good use of your time. We appreciate your business! Thanks again, Jackie Preston Franck

April 28, 2023

I had purchased a vehicle there 9 months ago and every time it's taken in to get serviced I get it back with more problems, scratches the paint had runs in it and they say they didn't do it ,the runs were More

by Gawrys84mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Lindsey
May 04, 2023 -

Preston Superstore responded

Hey Mike, Thanks for your feedback. We appreciate you bringing your concerns to us so we can address them. I'm so glad to hear my team is going above and beyond to take great care of you. Let me know if you need anything. Thanks again, Jackie Preston Franck (jackiep@prestoncars.com)

May 25, 2023 -

Gawrys84mike responded

So after having our vehicle for a month i picked it up yesterday covered in dust covered in animal foot prints all over it nothing was fixed like i was promised it would be when the "owner" supposedly of the dealership called me and says please let me make this right,that was a bunch of xx,the transmission is worse than what it was before ,the floor is still buckled where it was lifted wrong and they had the nerve to ask to keep it another day!! Now i dont know what else to do but contact legal help,if it were my decision they could just buy the car back because they made the car worse than what it was before,what a way to run a business

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