Preston Mazda

Had interaction with Alex, Jason and Elizabeth. They went above and beyond to help me in an informed, polite and courteous manner. Apparently customer service is not a thing of the past here as it They went above and beyond to help me in an informed, polite and courteous manner. Apparently customer service is not a thing of the past here as it is so many other places. I would highly recommend this dealer just based on my experience with these three!!! Thank You!!!!! More

ROBBERS! They gave $9000 for a well maintained high mileage SUV, then listed it the very next day for $17,500. DO NOT BUY FROM THEM! They gave $9000 for a well maintained high mileage SUV, then listed it the very next day for $17,500. DO NOT BUY FROM THEM! More

Buying experience with Haley was actually fun and hastle-free. Liz (in finance) explained everything quickly and clearly. hastle-free. Liz (in finance) explained everything quickly and clearly. More

Josh was fantastic to work with! He communicated very well and thorough. Purchased monday night. Michael Huber He communicated very well and thorough. Purchased monday night. Michael Huber More

Went to look at an older sports car and was told that I couldn’t test drive the car unless we had some type of deal written up!!!! I never heard of such a thing. I’ve been to high end dealerships that neve couldn’t test drive the car unless we had some type of deal written up!!!! I never heard of such a thing. I’ve been to high end dealerships that never said something like that. However, this used car dealer selling a used $50,000 sports car, won’t let you test drive the car to see if you would even want to buy it. If they wanted to check your credit or something to insure you can afford the car, I could understand, but to tell someone you have write a deal first. Preston Mazda is a joke and should be avoided. I was told it’s their policy. What kind of Mickey Mouse dealership is this that makes a policy like that. The salesman was fine, just a ridiculous policy for a business that sells cars. More

Went to look at used vehicles & josh helped me out .Very pleasant ..& not pushy at all which is a huge plus .lots if Knowledge on the vehicles & easy to talk to .Would go back & ask fr him when im ready to pleasant ..& not pushy at all which is a huge plus .lots if Knowledge on the vehicles & easy to talk to .Would go back & ask fr him when im ready to purchase one . More

TERRIBLE SERVICE! Bought a brand new Mazda CX 5 at Boardman store. On first oil change , tech crushed an o ring, and half the oil leaked out overnight on cement drivew Bought a brand new Mazda CX 5 at Boardman store. On first oil change , tech crushed an o ring, and half the oil leaked out overnight on cement driveway. On purchase, had an email of two free oil changes,AND two tire rotations. Service advisors argued with me upon both free oil changes that the email I had was erroneous, and that they would do the rotation at no charge but that ADAM was incorrect in promising me that. Made for two very unpleasant service visits. An issue that should never have been brought to my attention. Was a problem to have been handled at Preston, not with me, the customer. I had an issue with the second visit, and sent three emails, made one phone call to Matt Erickson, and to date, have had NO response. Nothing. So , If you have great credit , half down and can spend $30,000 on a car as I did, PLEASE go elsewhere , where a good customer is valued. More

Excellent Sales and Service This is my second purchase from Brian . 2014 3GT now traded for a 2017 6Gt. Excellent test drive and information. The whole team was great. love the This is my second purchase from Brian . 2014 3GT now traded for a 2017 6Gt. Excellent test drive and information. The whole team was great. love the car Just in for the first advantage service. also very good. When purchased I needed Pa state inspection which they provided at their new castle location also excellent. More