Preston Hyundai of Boardman

In the past buying a new car has been a frustrating and confusing experience, but Dave Hogue changed my perceptions. He was helpful and knowledgeable and patient with my many questions, and for the first t confusing experience, but Dave Hogue changed my perceptions. He was helpful and knowledgeable and patient with my many questions, and for the first time I know I drove away with the car that was right for me at a good price. He came in on his day off to finalize my purchase, and spent an hour showing me all the features of my Elantra, setting up my phone and demonstrating how to use all the things that make my new car so awesome! Buying a car at Preston Hyundai is something I will be highly recommending to my family and friends. Everyone that I dealt with at the dealership were friendly and professional. And the coffee is good! More

These two young gentlemen showed real professionalism dealing with my wife and I. Being a professional Police Chief,I feel their is nothing more favorable about sales persons who dont pressure sale,and s dealing with my wife and I. Being a professional Police Chief,I feel their is nothing more favorable about sales persons who dont pressure sale,and show as much patience as Josh & Allen showed my wife and I.I have already inform my brother about these young salesmen,and he will be in the market for a new Hundai as well.Any one wishing to call me can reach me at the number I left at Preston Hyundai. Thank You Danny More

I keep my cars a long time, so before buying I do a lot of research and test driving, ask a lot of questions, and expect honest answers. High-pressure salesmen and those who play games drive me away (no pu of research and test driving, ask a lot of questions, and expect honest answers. High-pressure salesmen and those who play games drive me away (no pun intended). Matt Boyer was absolutely fantastic to work with---from my first test drive on he proved helpful and attentive without being pushy, kindly provided answers to my countless questions, and ultimately got me into a car I expect to be happy with for many years. Matt and Jay Albanese gave me a fantastic price, and never once did I feel like they were trying to bamboozle me or, for that matter, rush me into a decision. Actually, all the staff members I've dealt with so far at Preston have been professional and have worked with me to have made this an excellent car buying experience. More

after looking for a vehicle for one month this dealership was a breath of fresh air, they greeted me promptly and matt answered every question i had and if he didn't know found someone that did. jason heath was a breath of fresh air, they greeted me promptly and matt answered every question i had and if he didn't know found someone that did. jason heath made it feel like a family atmosphere and i will definitely purchase my daughter a car from this dealership in the future. hyundai got my business because of these employees and the fair price i was given. i'm hoping the car quality matches the quality of this dealership. More

Never in my life have I experienced service like that. First I was going to buy my new car from them the first saleman was nice until I came back and didn't ask for him to test drive the car. I test drove First I was going to buy my new car from them the first saleman was nice until I came back and didn't ask for him to test drive the car. I test drove the car with another salesman who know very little about the car. I then came back to test drive the car with my dad and I saw the first guy I met and asked if we could test drive the car. He told me that he would not help because I didn't ask for him when I came to test drive. He has been nasty ever since. I saw the guy I test drove with and he and we test drove the car together. My dad asked if they would fix the few rust spots and the guy said no and that the price was firm. My dad found a 2009 sonata at Rick Case that we decided to see so I could make the best choice. We saw and drove the 2009 and I fell in love. We had a few problems there but the owner Rick Case resolved the matter personal and I walked away with a year newer car with protection, really low miles and a standard of service the Rick Case told me I should always expect, nothing less. So, this brings me to my service appointment today. I have only taken my car to Rick Case but because it is in the Bedford Auto Mile it is a ways to travel in the winter. It is about 45 minutes to an hour away from my home, Preston is only 15.I called set up an appointment and went over the basics. Rick Case used 5W-20 Chevron semi-synthetic where-as Preston uses 5W-30 Castrol regular. So I decided I would give Preston another try, the service can't be as bad as the sales right? WRONG, how so wrong was I. First it took a standard oil change and inspection an hour and a half, Rick Case 30 minutes and they washed my car. Preston's car wash was broken. I arrived with my own oil in hand 5 quarts for an engine that only required 4.54 quarts I asked if there was any oil left, they said no,I know he spilled some of it on the engine cover because you could smell the oil inside the car being burned of by the engine's heat. They adviced me of services that I should strongly consider getting done today. However, the person that adviced me was not hte mechanic it was a nice receptionist. While there this old lady found out that her car would be there all day and no rental was avalible because the one, yes the one they had was already being used. They found some mechanic to take her home. I had my car stay at Rick Case for some time and I received a rental until they were finished and they did not return my car until it met Hyundia's standard of being a luxuary car competitor. While I finally got the call to get my car and I paid and left. I later noticed that I had an oily hand on my car and oil was all over the engine bay. I called they washed it good enough to keep me quite. They dodn't use floor mates in my car because they said that the floor was already dirty, that came from the service manger himself. The wash was bad. I still had to rub some oil of the hood and the metal grill. Never again, even in snow I will go to Rick Case. I am not saying go to Rick Case I am just saying that they set a standard that I could use to compare all Hyundai dealers and I know that my money and happiness is important to whatever car company I go to and to expect only the best no matter where I go in the US. More

We love the car, and the service call just added to our pleasure. I was pleased with the speed with which it was handled and the car wash was a nice bonus. Keep up the good work.The service area was clean pleasure. I was pleased with the speed with which it was handled and the car wash was a nice bonus. Keep up the good work.The service area was clean and neat so I was able to get some class work done. It was nice to have coffee while I waited. When we purchased the car, we appreciated the fact that we were not pressured to make an instant decision. In fact, the car we purchased wasn't the one we test drove. Thanks for the good service. More

My entire family was impressed with the dealership, especially Josh. He was extremely professional and knowledgeable. Moreover, there were no games involved. He made the effort to bring out competitors especially Josh. He was extremely professional and knowledgeable. Moreover, there were no games involved. He made the effort to bring out competitors cars for us to compare(e.g. Toyota Camry) and came back with his lowest price at close without the haggling that you will find at less reputable dealerships. I would highly recommend anyone interested in a mid-size car give Josh a call. More

Mr. Bakuhn and the dealership was very responsive to my inquires prior to purchasing a new vehicle. My email and telephone calls were answered in a friendly and timely manner. The dealership is bright, inquires prior to purchasing a new vehicle. My email and telephone calls were answered in a friendly and timely manner. The dealership is bright, clean, and employs up to date equipment in the shop to service vehicles. I hope to spend a very minimum amount of time in the shop except for normal, routine maintenance. The quality of Hyundai will determine this factor. Overall, thus far, the experience has been pleasant and I feel that we got a fair deal on the purchase. More

Dave was very friendly and knowledgable and worked with us to get a good price on my Jeep. Everybody was very personable and friendly as we waited our turn to meet with the financer. They made sure we we us to get a good price on my Jeep. Everybody was very personable and friendly as we waited our turn to meet with the financer. They made sure we were comfortable and that we found the car that we wanted. More

David Hougue who helped us in sales along with Joshua Bakuhn Internet sales manager and Burt Tonks business manager were great to work with. Dave and Josh worked very hard to get us the deal we neede Bakuhn Internet sales manager and Burt Tonks business manager were great to work with. Dave and Josh worked very hard to get us the deal we needed. They were very nice guys and a pleasure to work with. I would tell anyone looking for a car to go into Boardman Preston Hyundai and ask for these guys. We actually are going to buy another vehicle within 3 to 6mo. and we asked them to start looking for the car we would like to purchase. I would love to give my business to them again. We also had the gratificaion of keeping our money in the local economy. The icing on the cake is the fact that I can go into their dealership and have my car washed every week if I would like to. They offer free car washes for the length of the time that you own the car that your purcahsed from them. More