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Preston Honda
New Castle, PA
386 Reviews
The reason so many drivers and car buyers from Hermitage, Grove City, Ellwood City, Pittsburgh, and Slippery Rock choose to work with Preston Honda is we have a true passion for Honda cars and a true passion for customers.
Owner and founder Robert L. Preston dreamed of running a car dealership since he was young. That dream became a reality when he purchased his first dealership in New Castle, PA in 1989. From that start, Preston created a network of dealerships that now includes 8 locations and 14 major automakers. That success is entirely because of the outstanding customers that we have come to form long-term relationships with.
New Castle is where it all began, and we feel closely tied to this community and the people who make it such a great place to live. In order to share the success of the dealership with the community that has made it possible, Robert L. Preston and his wife Joanne Preston have consistently worked to raised funds and support for important local initiatives.
Robert served as the chair of the capital campaign that raised $3.7 million to build the Preston Chambers YMCA Y Zone. The couple also made a sizable personal donation to the campaign. That is just one of many charitable initiatives the team at Preston Honda has been involved with.
We remain so committed to this community because our staff, our customers, and our partners are made up of friends and neighbors who come from right here in New Castle. It is not our choice to provide ongoing support and exemplary service, it is our imperative. If you have never been to our dealership in person, we invite you to stop by, contact us, enjoy a cup of coffee, and get to know the great team here at Preston Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 386 reviews
May 02, 2017
Another good experience with Mark Sanata Mark Sanata is always a pleasure to work with when we need a car. We were open to new or used and the timing was right. Mark picked up on the opport Mark Sanata is always a pleasure to work with when we need a car. We were open to new or used and the timing was right. Mark picked up on the opportunity and we got exactly what we needed. More
by Customer
Employees Worked With
March 31, 2017
Professional and Courteous I just purchased my second new Honda from Preston Honda. Mark Sanata made the whole buying process a very satisfying experience. He is very profession I just purchased my second new Honda from Preston Honda. Mark Sanata made the whole buying process a very satisfying experience. He is very professional, no high-pressure selling. He is also very knowledgeable about Honda cars. Bobby Preston was also helpful in closing the deal. He worked very hard to ensure I got a good value for my trade-in. More
by Ron Williams
March 07, 2017
Courteous & Friendly Brock was our salesman, he was very friendly & professional. He & the others all worked as a team and were awesome. I would definitely recommend him Brock was our salesman, he was very friendly & professional. He & the others all worked as a team and were awesome. I would definitely recommend him to all of my family members & friends. More
by Terry&Sarah
Employees Worked With
Brock Janoski
February 22, 2017
It was a good experience buying a car here. This was a good experience. The salesman and credit manager were very helpful. There was no high pressure sales tactics and everyone was polite. Hon This was a good experience. The salesman and credit manager were very helpful. There was no high pressure sales tactics and everyone was polite. Honda makes great vehicles, this is my 3rd one! More
by Penny
Employees Worked With
Dale Brown, Nick Sormaz
January 31, 2017
worked with me and my husband for a better deal this was my third honda dealer to shop for a new honda.they returned calls and worked with us,unlike the other honda dealers.friendly people.the owner this was my third honda dealer to shop for a new honda.they returned calls and worked with us,unlike the other honda dealers.friendly people.the owner came by to help with the deal too.you can see they work together More
by ceranic karen s
Employees Worked With
Bryan Rodgers, Patrick Krott
January 19, 2017
Amazing Service! What a team of professionals here at Preston Honda. I had an embarrassing, simple issue with my vehicle. The team corrected the problem at no charge a What a team of professionals here at Preston Honda. I had an embarrassing, simple issue with my vehicle. The team corrected the problem at no charge and sent me on my way in record time! Thank you! More
by Scott
Employees Worked With
Dan Mioni, Dillon Gruber, Shane Trott
January 16, 2017
No longer have vehicles to borrow I have always taken my Honda to Preston. Great service great people and they even gave a loaner vehicle. Well that has changed! They no longer give ou I have always taken my Honda to Preston. Great service great people and they even gave a loaner vehicle. Well that has changed! They no longer give out loaned vehicles to people to use for the day. They only do over night loaners. Well for a working mother this makes it impossible to drop my car off. When I questioned this new policy because I had never run into this issue before they were very rude and short with me. Basically all they said was it is out of my control and that is our policy. They did not care how it would affect me and that I could no longer do business with them. More
by Dissatisfiedcustomer
Employees Worked With
I do not remember his name
December 30, 2016
Great experience Patrick at Preston Honda was very easy to deal with and very knowledgeable about the new 2017 CR-V. Everyone st the dealership was friendly and quick Patrick at Preston Honda was very easy to deal with and very knowledgeable about the new 2017 CR-V. Everyone st the dealership was friendly and quickly got me the car I wanted with the accessories I wanted. They matched the best price and add ons I had been offered at other local dealerships. Everyone who sees my new car wants one. I sincerely send them to Preston Honda and Patrick for the best new Honda buying experience. More
by Peters, MJ55
Employees Worked With
Nick Sormaz, Patrick Krott
December 16, 2016
Outstanding service I needed a car in a hurry for my daughter and her children. I had limited funds to assist her but Paul M. came through with flying colors. The exper I needed a car in a hurry for my daughter and her children. I had limited funds to assist her but Paul M. came through with flying colors. The experience in an emergency situaltion was outstanding with everyone involved showing concern for the situcation. 3rd vehicle I bought through Paul and will go back for the next one (or more) given the chance. Great prices, outstanding service, and friendly, concerned people. Thank you. More
by Deeg
Employees Worked With
Other Employees :
and several from the used car lot--all great!, Nick Sormaz
December 07, 2016
Great experience The personnel at Preston Honda made the experience of purchasing a vehicle seem hassle free and enjoyable. I felt very informed, yet at the same time The personnel at Preston Honda made the experience of purchasing a vehicle seem hassle free and enjoyable. I felt very informed, yet at the same time not pressured. I was particularly impressed with the assistance of Victor Piccone and Patrick Krott, whom among others treated me very well. I'd highly recommend Preston. More
by George 123
Employees Worked With
Victor Piccione, Patrick Krott
