Preston Honda
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 381 reviews
I found a car over the internet and really wanted it. I called Walt at like midnight and left a message. By 8:30am I had gotting a call back and two e-mails sent to me the try and get things worked out. He called Walt at like midnight and left a message. By 8:30am I had gotting a call back and two e-mails sent to me the try and get things worked out. He held the car over the weekend for me so I can get a look at the car on monday sense I had to work all weeekend. When I pulled up to the dealership, the car was already up front and ready for the test drive. During the teast drive Walt was giving me all of the details of the car and all the fetures that is has. The paper work was as easy as can be and I was out the door within three and a half hours after getting there. I recomend Preston honda to anyone looking to buy a new or used honda. Walt was buy far the best sale person I have had in the hunt for a new car. Thank you so much Walt for making my car purchase so easy!!!! More
I've purchased my last two new Honda CRV's from Preston Honda and highly recommend the dealership. They have the best pricing in the area and outstanding customer service. No "good cop/bad cop" game play Honda and highly recommend the dealership. They have the best pricing in the area and outstanding customer service. No "good cop/bad cop" game playing between the sales manager and the salesman. Up front pricing, can deal over the internet for the most part, no games, quick turn around time on the deal. You can't beat Preston Honda! More
Both associates I worked with were knowledgeable, helpful and friendly. Everything was simple and I was not ambushed with any unexpected surprises when it came time to sign. I have an extremely high expectat and friendly. Everything was simple and I was not ambushed with any unexpected surprises when it came time to sign. I have an extremely high expectation for customer service, so when a staff exceeds my expectation I am absolutely going to give positive feedback if at all possible. In particular, Walt was extremely personable and also prompt with his responses. Often, I am sure a Wrangler would sell itself, however, had I experienced any rudeness or delay on behalf of a sales associate, I would have had no problem walking away from the vehicle regardless of the pricing. Which brings me to my next point - the price on the vehicle was the most reasonable that I had found in my search. Thus far, I have been extremely pleased with my purchase and I expect that I will have a long, happy ownership. Thank you for your time and for having a staff that exemplifies what customer service should be. More
After researching many months for a Honda Odyssey, I came across a listing for a '06 Odyssey at Preston Honda. I sent an email requesting information and received a response within minutes. I was able to f across a listing for a '06 Odyssey at Preston Honda. I sent an email requesting information and received a response within minutes. I was able to find out all the information I needed and even work out a price before driving to the dealership. The purchase was easy and smooth and I got a great used vehicle. More
We were lookg for a new Wht Pilot EXL but was told by ALL dealerships in Pgh that they could find one but it wouldn't be in for 2 to 3 weeks unless we wanted a Demo. Upon calling Walt at noon on 6/29 he sta dealerships in Pgh that they could find one but it wouldn't be in for 2 to 3 weeks unless we wanted a Demo. Upon calling Walt at noon on 6/29 he stated that he could also get one. I thought oh sure when will this one be in? He said he'll have it there by tomorrow. I asked again, a White NEW EXL, not a demo? He said "Not a problem". We did the financing info my email and by noon on 6/30 the truck was there. Spoke to Walt at 3 and he said it was currently in service getting the new running boards and cross bars installed. He said by 6 it would be detailed and waiting out front. This is a great example of sign and drive, arrived at 6pm we drove away by 6:15. Amazing vehicle and fantastic service. Even though we live over an hour away we know that we'll be back next year to see Walt for my husbands Honda CRV. Thank You Walt. Debbie and Matt Arena More
Mike; my wife and I really enjoyed dealing with Preston Mike; my wife and I really enjoyed dealing with Preston Honda mostly because of the way you and Bobby treated us. We were treated with respe Mike; my wife and I really enjoyed dealing with Preston Honda mostly because of the way you and Bobby treated us. We were treated with respect and honestly. We actually had no intentions purchasing a new auto when we entered the Honda dealership but the way we were treated we thought that we would look no further.there was no high pressuring just honest talk. In my 82 years of life I never met any auto salesmen that could compare with Mike and Bobby. I wish them both the best in the years to come. Sincerely George and Edyce Kepple More
We were so pleased to buy our car at your dealership. The van we purchased was online, and we went to look at it the day after we saw it. Mike Busin was incredibly friendly and helpful. We appreciated The van we purchased was online, and we went to look at it the day after we saw it. Mike Busin was incredibly friendly and helpful. We appreciated that he asked what we wanted and didn't try to push us into something we did not want. We got just what we wanted in a vehicle! More
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Knew ahead of time which vehicles I was interested in comparing, the list price. kbb price, features etc. Contacted the internet manager, Walt Kustra, who responded promptly and courteously. He went abov comparing, the list price. kbb price, features etc. Contacted the internet manager, Walt Kustra, who responded promptly and courteously. He went above and beyond to meet my time schedule demands, showed me all levels of the car I was interested in, including used, and the merits of each different car. He allowed private time for my husband and I to discus our purchase, was never pushy, and went so far as to personally drive us to a competitor to test drive and compare another competing vehicle! Unheard of!! Bravo, Mr Preston, for hiring such a fine young man. Walt made a taxing chore of purchasing a car easy and comfortable and I will continue to buy from him and Preston Auto in the future. There was no haggling at all and we received the best price possible. I'm very pleased with my crv, the service I received, and will gladly share this with family and friends. 5 Star all the way and thank you Walt! Deb Y. More
I had an issue with a used VEHICLE that I purchased from Preston, Through it, the folks at Preston treated me well and were very apologetic that the vehicle let us both down. I finally decided to start ov Preston, Through it, the folks at Preston treated me well and were very apologetic that the vehicle let us both down. I finally decided to start over and since the folks at Preston did nothing but treat me well, it never occurred to me NOT to give them a second chance. They treated me great and Walt went the extra distance for me!! More