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Preston Honda
New Castle, PA
386 Reviews
The reason so many drivers and car buyers from Hermitage, Grove City, Ellwood City, Pittsburgh, and Slippery Rock choose to work with Preston Honda is we have a true passion for Honda cars and a true passion for customers.
Owner and founder Robert L. Preston dreamed of running a car dealership since he was young. That dream became a reality when he purchased his first dealership in New Castle, PA in 1989. From that start, Preston created a network of dealerships that now includes 8 locations and 14 major automakers. That success is entirely because of the outstanding customers that we have come to form long-term relationships with.
New Castle is where it all began, and we feel closely tied to this community and the people who make it such a great place to live. In order to share the success of the dealership with the community that has made it possible, Robert L. Preston and his wife Joanne Preston have consistently worked to raised funds and support for important local initiatives.
Robert served as the chair of the capital campaign that raised $3.7 million to build the Preston Chambers YMCA Y Zone. The couple also made a sizable personal donation to the campaign. That is just one of many charitable initiatives the team at Preston Honda has been involved with.
We remain so committed to this community because our staff, our customers, and our partners are made up of friends and neighbors who come from right here in New Castle. It is not our choice to provide ongoing support and exemplary service, it is our imperative. If you have never been to our dealership in person, we invite you to stop by, contact us, enjoy a cup of coffee, and get to know the great team here at Preston Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 386 reviews
April 21, 2011
We worked with James Preston. I had spoken to him on the phone a few times before we were ready to go in to the dealership. He was all ready with a car for us to test drive when we arrived. He was very fr phone a few times before we were ready to go in to the dealership. He was all ready with a car for us to test drive when we arrived. He was very friendly and easy to work with. We never felt pressured! Great to work with! More
by djnaome
Employees Worked With
James Preston
April 16, 2011
We appreciate the kind, professional, yet personal service we received from Trent, Paul & Brad. We'll take this experience and share it with our family and friends. We are confident that the Preston service we received from Trent, Paul & Brad. We'll take this experience and share it with our family and friends. We are confident that the Preston staff will continue to do for others as they have for us. Thanks to all at Preston Honda. More
by philipnwcstl
April 14, 2011
Everyone was very friendly. Dealt with me over the phome and had the deal ready to go when I got there. Big time saver for me! Had pricing and deal all set over the phone! I would definitely recommend this and had the deal ready to go when I got there. Big time saver for me! Had pricing and deal all set over the phone! I would definitely recommend this dealer even though I live in Ohio and they are located in PA. More
by SRoss454
Employees Worked With
Martisse Macri
April 13, 2011
Parts manager substituted aftermarket parts for manufacturer parts:they failed refused to honor the warranty made a stink,they admitted their mistake. Within a year parts failed. Overpriced, find p manufacturer parts:they failed refused to honor the warranty made a stink,they admitted their mistake. Within a year parts failed. Overpriced, find problems where none exist to create repair bills & false inspection needs (verified by the inspecting garage NOT to need repair or replacement). More
by Quackenbush
Employees Worked With
Service
April 02, 2011
Martisse was great to work with, my overall experience with the dealership was very good. All my questions were answered with the upmost satifaction, the quality service I recieved was one of the best I h with the dealership was very good. All my questions were answered with the upmost satifaction, the quality service I recieved was one of the best I have experienced. There was no pressured sales pitch, she listen to our concerns and worked out purchace to our satisfaction. More
by ccarson920
Employees Worked With
Martisse Macri
March 30, 2011
We were originally working with Rick McCool at the Toyota store. The problem is that we liked a car at the Honda store. He connected us with Paul and Jimmy and then turned us over to them. Our experience store. The problem is that we liked a car at the Honda store. He connected us with Paul and Jimmy and then turned us over to them. Our experience with them was great. They answered all of our questions and went above in beyond to help us. We also got a great rate from the bank. Overall it was the best car buying experience at a dealership that we have ever had. More
by khaux
March 29, 2011
It all started when I was searching the Internet for a new Honda. I came across Preston Honda web site .I was very lucky when I called and Martisse Macri answered the phone. She was very friendly and help new Honda. I came across Preston Honda web site .I was very lucky when I called and Martisse Macri answered the phone. She was very friendly and helpful; Martisse sold me a Honda Fit. My opinion of Preston Honda was very positive mainly because of Martisse and Bradley also the young man that prepped my car was also friendly and very good at his job. Honda makes a great car, and Preston Hires great people Thanks for a great car buying experience Patrick Murphy More
by fithonda
Employees Worked With
Martisse Macri
March 25, 2011
Trent Tanner is an exceptional salesperson. I trully appreciate his efforts and I would recommend him to anyone looking for a new or used car. The transaction was seamless and accurate. Preston Honda appreciate his efforts and I would recommend him to anyone looking for a new or used car. The transaction was seamless and accurate. Preston Honda even went out of there way to pick up my trade in that was over 3 hours away. Thank you Preston Honda, job well done. More
by carleallison
Employees Worked With
Trent Tanner
March 23, 2011
Very friendly, helpful and professional. Will recommend to others. We had a bad experience at another Honda Dealership so her promptness and efficiency was appreciated. She took the time to make sure that to others. We had a bad experience at another Honda Dealership so her promptness and efficiency was appreciated. She took the time to make sure that we were happy with our purchase. She was prepared and organized and answered all of our questions. Her on line help was great. More
by k. mcnamara
Employees Worked With
Martisse Macri
March 23, 2011
I was in contact with several Honda dealerships and I felt the service and response I received from Preston was the best. They were informative without being pushy. I love my new Pilot and I'm so happy felt the service and response I received from Preston was the best. They were informative without being pushy. I love my new Pilot and I'm so happy with my purchase. I really appreciate James and Jim's help in the process of buying my Pilot. More
by nflynn13
Employees Worked With
James Preston & Jim Graham
