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Preston Honda

New Castle, PA

not yet
rated
381 Reviews
The reason so many drivers and car buyers from Hermitage, Grove City, Ellwood City, Pittsburgh, and Slippery Rock choose to work with Preston Honda is we have a true passion for Honda cars and a true passion for customers. Owner and founder Robert L. Preston dreamed of running a car dealership since he was young. That dream became a reality when he purchased his first dealership in New Castle, PA in 1989. From that start, Preston created a network of dealerships that now includes 8 locations and 14 major automakers. That success is entirely because of the outstanding customers that we have come to form long-term relationships with. New Castle is where it all began, and we feel closely tied to this community and the people who make it such a great place to live. In order to share the success of the dealership with the community that has made it possible, Robert L. Preston and his wife Joanne Preston have consistently worked to raised funds and support for important local initiatives. Robert served as the chair of the capital campaign that raised $3.7 million to build the Preston Chambers YMCA Y Zone. The couple also made a sizable personal donation to the campaign. That is just one of many charitable initiatives the team at Preston Honda has been involved with. We remain so committed to this community because our staff, our customers, and our partners are made up of friends and neighbors who come from right here in New Castle. It is not our choice to provide ongoing support and exemplary service, it is our imperative. If you have never been to our dealership in person, we invite you to stop by, contact us, enjoy a cup of coffee, and get to know the great team here at Preston Honda.
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3249 Wilmington Road

New Castle, PA

16105

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Showing 381 reviews

June 09, 2011

Martisse was a dream to work with. In addition to working with us for months on getting new vehicles (we actually started this process back in January), she came in for several hours on her day off t More

by rckimmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martisse Macri
June 04, 2011

Tom was such a gentleman. He took his time in reviewing everything with me and showing me all about the car. He wanted to make me a happy customer more than closing the deal. He even followed up with me la More

by cheriejjp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom sweet
May 06, 2011

Our purchase first started with an internet search locating Honda CRV inventory with the model and color we were looking for, we also looked at dealership size in terms of number of CRVs in stock as w More

by Herbley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martisse Macri
May 04, 2011

My wife and me came in at 8:00 on a Monday not expecting My wife and me came in at 8:00 on a Monday not expecting to buy a vehicle. Trent couldnt do enough for us. After test driving a FIT, we went in to t More

by bjk62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Tanner
April 25, 2011

I rated the quality of work bad because in the process of my time there they managed to loose my registration for the car i was trading in before i agreed to buy the car the sales person was to young and not More

by joansipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trent tanner
April 21, 2011

We worked with James Preston. I had spoken to him on the phone a few times before we were ready to go in to the dealership. He was all ready with a car for us to test drive when we arrived. He was very fr More

by djnaome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Preston
April 15, 2011

We appreciate the kind, professional, yet personal service we received from Trent, Paul & Brad. We'll take this experience and share it with our family and friends. We are confident that the Preston More

by philipnwcstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trent, Paul, & Brad
April 14, 2011

Everyone was very friendly. Dealt with me over the phome and had the deal ready to go when I got there. Big time saver for me! Had pricing and deal all set over the phone! I would definitely recommend this More

by SRoss454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martisse Macri
Apr 14, 2011 -

Preston Honda responded

Thank you for the kind words!! We strive to be as accomodating and convenient for our customers as possible. We are glad that we have lived up to this!! Thank you so much for your business! Bobby Preston eCommerce Director

April 13, 2011

Parts manager substituted aftermarket parts for manufacturer parts:they failed refused to honor the warranty made a stink,they admitted their mistake. Within a year parts failed. Overpriced, find p More

by Quackenbush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
April 02, 2011

Martisse was great to work with, my overall experience with the dealership was very good. All my questions were answered with the upmost satifaction, the quality service I recieved was one of the best I h More

by ccarson920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martisse Macri
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