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Preston GM Superstore

New Castle, PA

4.8
126 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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3510 Wilmington Rd

New Castle, PA

16105

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Showing 126 reviews

August 03, 2015

amazing,went the xtra mile! When I went looking for a car I didn't think I could get a loan. After divorce & a battle with breast cancer, it was so long since I bought anything I More

by HHRgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Fairburn
Aug 06, 2015 -

Preston GM Superstore responded

Thanks so much for this 5-star review about your sales experienc! We always enjoy hearing from our customers. I am pleased to hear that Tessa has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Stephanie Bates Customer Service Manager

July 05, 2015

Ricki Ferrari is allways good to deal with My wife and I have purchased many cars from ricki. He always treats us good. We feel he works hard to get our business. We will be back when were read More

by G&L318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2015 -

Preston GM Superstore responded

Thank you for your great feedback. It's fantastic that Ricki has earned your trust and repeat business; we look very forward to seeing you again in the future! He is indeed a great asset to our team! We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager

June 24, 2015

Tessa Fairburn is definition of "Customer Service"! I had gone on line to inquire dealerships about purchasing a truck for my husband. i received 3 back, 2 that were from other dealerships with a standa More

by susanligo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Fairburn
Jun 29, 2015 -

Preston GM Superstore responded

Susan, I sincerely thank you for taking the time to write such kind words about our sales team and we are pleased of your great experience! Tessa is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Stephanie Bates Customer Service Manager

June 15, 2015

Preston GM Superstore is SUPER!!!! First time dealing with Preston, it was an absolutely great experience! Working with Anthony Verone and Steve Plyler was great. They made the deal hap More

by tville_mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Plyler, Anthony Verone
Jun 17, 2015 -

Preston GM Superstore responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Steve and Anthony are indeed assets to our team and we are glad that they are a great help to you! We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager

May 31, 2015

Great experience! It was an absolute pleasure dealing with Ed and the Preston GM Superstore! Thank you for going out of your way to find me the perfect 2015 Chevy Trax! More

by Terra123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2015 -

Preston GM Superstore responded

Thank you for your great feedback! I am pleased to hear that Ed went out of his way to find a perfect 2015 Chevy Trax for you! Congratulations and we look forward to seeing you again! Sincerely, Stephanie Bates Customer Service Manager 

May 20, 2015

Great Car Buying Experience It was a pleasure working with Tessa at Preston's. She was knowledgeable and helpful and worked to get me a great deal! I heartily recommend Preston's More

by CowboyFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2015 -

Preston GM Superstore responded

Congratulations on your new purchase! I am happy to hear that Tessa was able to get you a perfect vehicle and a great deal for it. We truly appreciate you taking time to write us this amazing feedback! Thank you and we look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager

April 24, 2015

Great - Rick Ferrari is awsome!!! Love my new 2015 Acadia. Rick Ferrari is great to deal with. This was the 4th car I've purchased from him. He does a great job and makes car buying More

by leeannb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 15, 2015

They really work for you! Rick at Preston really worked hard to put me in a new vehicle. He and his co-workers worked tirelessly with the bank to get me the best possible inte More

by newcarowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ferrari
Apr 16, 2015 -

Preston GM Superstore responded

We really appreciate the kind words on behalf of Rick! He works hard to give our customers the best service possible, and to help them get into their dream vehicle. We’re glad he could do that for you! Thank you for the recommendations and we hope to see you again! Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

April 08, 2015

Excellent and fast service for buying a new car!!! Excellent and fast service for buying a new car. Everyone made us feel welcomed and no pressure!!!! Highly recommended!!!!!! Sales and finance staf More

by Heather m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 08, 2015

Fast Friendly Service the wife and I recently purchased a used buick enclave from preston motors. We worked with Tessa Fairburn and i was blown away by the fast courteous s More

by zmoore67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 09, 2015 -

Preston GM Superstore responded

Thank you for your great review! We're proud to offer our customers a hassle-free and pleasant shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Tessa is an asset to our team and will be thrilled to hear that her excellent service has made another satisfied customer. Enjoy the new Buick Enclave! Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

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