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Preston GM Superstore
New Castle, PA
126 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 126 reviews
December 10, 2020
Always pleasant and competent!!!!!!!!!!!!!!!!!!!!!!!!!! Why should I have to respond with 25 words? Sometimes this is why I do not like to give a review Why should I have to respond with 25 words? Sometimes this is why I do not like to give a review More
by Sheei
Employees Worked With
September 14, 2020
Bobby Preston screwed me over on buying my car back. He originally offered me more. Than later waffled only doing car payoff on car. I was desperate I'm on disability. Took Avantage of me. Out if good fait originally offered me more. Than later waffled only doing car payoff on car. I was desperate I'm on disability. Took Avantage of me. Out if good faith should have kept his word. Offered me least 2000 more than just payoff. Should be ashamed. I will not recommend this dealership. Sadd. His people all puppets. More
by funguy6767
Employees Worked With
June 21, 2020
Our dealer was Grant Wilson and we were very pleased . Our dealer was Grant Wilson and we were very pleased . He found a car to match the price we needed and even gave us a warranty too. Wonderful H Our dealer was Grant Wilson and we were very pleased . He found a car to match the price we needed and even gave us a warranty too. Wonderful Honest Can't beat it! More
by greggp901
Employees Worked With
Grant Wilson
June 01, 2020
Was in the process of negotiating with Danny FINALLY after being jerked around for weeks by Bryan. Left a message for Danny that we were close and was planning on coming down (1 1/2 hrs one way) the nex after being jerked around for weeks by Bryan. Left a message for Danny that we were close and was planning on coming down (1 1/2 hrs one way) the next day. They call 5 hours later to tell me they sold the car.. ARE YOU xxxxx KIDDING ME. I guess the other guy was willing to pay more. HORRIBLE DEALER TO DEAL WITH. More
by Kubo
May 13, 2020
My husband and I went there after shopping online. Had an appointment, the vehicle was right out front waiting for us. Worked with us and our budget. Fast but not too pushy which i liked, (usually at a car d appointment, the vehicle was right out front waiting for us. Worked with us and our budget. Fast but not too pushy which i liked, (usually at a car dealership all day ) overall straight to the point service! A+ More
by Muckbleah
Employees Worked With
Brandon baltes
May 11, 2020
My husband and I bought a Buick encore Saturday. I had no idea what to expect with buying a car during a pandemic, but the whole process was very easy and convenient. We started the buying process online, so idea what to expect with buying a car during a pandemic, but the whole process was very easy and convenient. We started the buying process online, so we were able to see what our payment would be before going to the dealership. We worked with Brandon and he was very informative, friendly and professional. He kept us updated on all of our options via phone so that when we went to the dealership we could get in and out quickly and safely. I am happy with the car we chose, as well as getting to work with Brandon. More
by slc5684
Employees Worked With
Brandon Baltes
May 01, 2020
Very pleased with my purchase! Brandon was extremely helpful and made everything a breeze. He is a Honest straight shooter and those are the kind of people I like dealing with. A+ helpful and made everything a breeze. He is a Honest straight shooter and those are the kind of people I like dealing with. A+ More
by nmott23
Employees Worked With
Brandon Baltes
April 25, 2020
Bradon was fantastic to work with ! It was such a pleasant and easy experience getting my new card especially for what’s going on now. I highly recommend going to Prestons ! pleasant and easy experience getting my new card especially for what’s going on now. I highly recommend going to Prestons ! More
by Ashleyelisco
March 19, 2020
Poor Customer support 2019 Cadillac purchase had no owners manual. With weekly calls&texts since 12/8/2019, not able to provide manual.Call salesman Nick numerous times. C 2019 Cadillac purchase had no owners manual. With weekly calls&texts since 12/8/2019, not able to provide manual.Call salesman Nick numerous times. Called Jamie,no return call to date. Was told it was 'in the mail', 3 times. I'm sure after almost 4 months they don't care. Something so simple should not be so hard, yet, no customer support. I had to go to the Cadillac website and purchase for $85 so I can learn how to use all the features of the car. Can't program anything without instructions. Also learned that you can download a free copy to your computer which I did, one would think this information should have been provided. More
by Can963
January 07, 2020
Very Pleased with Preston GM Superstore I just bought a 2019 GMC Accadia for a nonprofit organization. We are very pleased with it. Salesperson Grant Wilson, Sales Manager Steven Plyler, and I just bought a 2019 GMC Accadia for a nonprofit organization. We are very pleased with it. Salesperson Grant Wilson, Sales Manager Steven Plyler, and owner Bobby Preston were wonderful. They gave us a great deal and were very helpful, friendly, and knowledgeable. We highly recommend Preston GM Superstore in New Castle. Bill Rudge Ministries More
by brm7
