Preston GM Superstore
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 126 reviews
Our salesman Devoghn Smith an the Manager Steve an Susie Dotson were very helpful an smooth. They did everything they said they would do. Thanks so much. Dotson were very helpful an smooth. They did everything they said they would do. Thanks so much. More
Knowledgeable, friendly Service, very thorough , always do what I asked and communication was great Reminders of items needing serviced or addressed that I may have overlooked All around a great dealersh do what I asked and communication was great Reminders of items needing serviced or addressed that I may have overlooked All around a great dealership More
Justin in sales and Steve the Sales Manager worked with us on trading in our vehicle and purchasing a new GMC Arcadia Denali. I have to say it was one of the smoothest car buying experience we ever had. us on trading in our vehicle and purchasing a new GMC Arcadia Denali. I have to say it was one of the smoothest car buying experience we ever had. Though we were a little apart are trade value, they worked quickly to a deal that was satisfying to all. They didn't apply the sales presser and keep you all day trying to get thing there way. Justin was knowledgeable and very helpful in the purchase. Steve was great at finalizing the deal. I would recommend! More
Worked with Justin to finance a car. He went above and beyond to find me the a great car that I enjoyed very much. He was very helpful and friendly! beyond to find me the a great car that I enjoyed very much. He was very helpful and friendly! More
Was not pushy. Treated me with respect and was so attentive and kind. I love the car that they thought suited me best and it was not the most expensive. Close the best buying experience that I’ve eve attentive and kind. I love the car that they thought suited me best and it was not the most expensive. Close the best buying experience that I’ve ever had. More
Scheduled an appointment with them to run a diagnosis on my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it o my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it overnight and did not hear from them all the next day, not even a response to my message with the service tech. Went back up at almost 4 pm and the car was still sitting in same spot. When i inquired inside, the service manager went in the back to check then came back out with my keys and told me they did not want to work on it and he did not know why! Not only did they waste my time but i feel as though i was discriminated against. Never had such a rude and ignorant business encounter and if it wasnt for the shuttle service provided the day before this place would not even get 1 single star More
We had the best experience buying my new Chevrolet Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! More
Susanne Dotson was so polite and such a helpful person. I asked questions about the vehicle I was interested in and she was able to answer the right away and in detail. asked questions about the vehicle I was interested in and she was able to answer the right away and in detail. More
Brian Johnson helped us a great deal to get a car to our liking. He is a great salesman. I would recommend him to anyone. liking. He is a great salesman. I would recommend him to anyone. More