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Preston GM Superstore

New Castle, PA

4.8
126 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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3510 Wilmington Rd

New Castle, PA

16105

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Showing 126 reviews

November 20, 2014

Cadillac Service Waited a long time to get my new Cadillac. When I walked in on November 14 Rick "Sarge" McCool greeted me with a handshake. He and the finance guy w More

by vanscyoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 21, 2014 -

Preston GM Superstore responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It’s encouraging to know that Sarge was able to show you a dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Sincerely, Stephanie Bates Customer Service Manager

November 14, 2014

Best dealership experience in my life Unlike the typical car dealership experience, the staff at Preston were very helpful and personable. Anthony Verone was great to work with from start More

by josh dickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Nov 18, 2014 -

Preston GM Superstore responded

Josh, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's delightful to know that Anthony was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager

November 04, 2014

Good Dealership Everyone was very friendly and helpful and willing to work with us to get us what we needed!! I would recommend them to anyone looking to buy. More

by jodybrockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2014 -

Preston GM Superstore responded

Thank you for leaving us this great review, Jody. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Stephanie Bates Customer Service Manager

November 02, 2014

GREAT DEALERSHIP!!!!!! John Setzer treated my spouse and I witn respect! Mr. Bob Preston Sr. also treated us very well! In time when I"m ready for a new GMC CANYON ; I will More

by robert m slosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Peston Sr.
Nov 03, 2014 -

Preston GM Superstore responded

Hi Robert and thanks for the great feedback! We're very happy that John, Bob and Tammy were there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Stephanie Bates Customer Service Manager

October 27, 2014

THANK YOU Rick Ferrari sold me and my wife are two recent cars I will deal with him any time he went out of his way to help us and will recommend him to anyone More

by james.musser.399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ferrari, Rick Ferrari
Oct 28, 2014 -

Preston GM Superstore responded

Thank you for writing about your visit with us and congratulations on your new purchase, James! It's delightful to know that Rick was able to provide you with such a great buying experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager

October 22, 2014

New to leasing but loving it. I want to congratulate the dealership on the hardworking and pleasant way that I was treated. I am very happy with my new car and would recommend Pres More

by mark.woolslayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2014 -

Preston GM Superstore responded

Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Thank you for your recommendation as well. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager

October 06, 2014

Purchase of a new Silverado Rick (Sarge) McCool is a very direct individual. I had a very pleasant experience with my purchase and really only considered it because of a previ More

by Philwil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2014 -

Preston GM Superstore responded

Phil, I am very happy to hear that your overall experience with us has been efficient and pleasant. We are pleased to hear that Rick did a great job in assisting you in your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager

August 06, 2014

excellent service, I purchased many of cars but, never got treated so good by RICK Ferrari. The service was excellent,great personality, I was please with the wh More

by anitapri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari, Rick Ferrari
Aug 07, 2014 -

Preston GM Superstore responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Rick's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Stephanie Bates Customer Service Manager

June 13, 2014

Great Experience and Great Customer Service! I had a great experience at Preston Motors of New Castle, PA. My salesman Chuck Warren went above and beyond for me. I give a definite five star revie More

by Nicmarie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
Jun 16, 2014 -

Preston GM Superstore responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Chuck went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Preston Toyota await your return. Please let us know how we may be able to help next! Sincerely, Stephanie Bates Customer Service Manager

May 12, 2014

Trade-In, New Vehicle Lease I was very pleased with my visit to Preston Motors. Upon arriving, members of the staff were friendly and quick to offer help. I initially spoke with More

by addisonbrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Plyler
May 13, 2014 -

Preston GM Superstore responded

Congratulations on your new purchase, Addison! Thank you for taking the time to write about your experience with us. At Preston Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that Steve and our team were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Stephanie Bates Customer Service Manager

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