Preston Ford Lincoln

The sales person was attentive to our needs, was patient with letting us test drive several different vehicles, several different times, very friendly personality, was willing to work with us to get a good with letting us test drive several different vehicles, several different times, very friendly personality, was willing to work with us to get a good price, programmed the sync phone for us. Only complaint would be that there has been no follow-up since we drove the car off the lot. A follow-up call to make sure we were still satisfied and not having any problems would have been nice. More

We got exactly the vehicle we were looking for and for the price we expected to pay. Brandon was a super nice and we had a lot of fun with him throughout our purches. Even after the purchase he made sure the price we expected to pay. Brandon was a super nice and we had a lot of fun with him throughout our purches. Even after the purchase he made sure we were completely satisfied. Thank you so much :) More

I was undecided for quite some time on whether or not I wanted to trade in my truck for a full sized truck. Fuel mileage as well as strength and durability were key factors. Chris was very patient with m wanted to trade in my truck for a full sized truck. Fuel mileage as well as strength and durability were key factors. Chris was very patient with me in the months it took to find just the right vehicle. He was tremendously helpful, curtious and I felt confident he was looking out for my best interest. More

i was contemplating a purchase of a newer car and went window shopping. i pulled onto the lot and saw a car that interested me. I stopped to check it out. Mr. Henry was nearby and checked on me. He wa window shopping. i pulled onto the lot and saw a car that interested me. I stopped to check it out. Mr. Henry was nearby and checked on me. He was not aggressive, did not hound me, and did not try to intimidate me. He answered my questions honestly and without judgement. When we began to talk money, they went far beyond what I would have anticipated. They worked with me to get a payment I work with and one that I could hardly refuse. They even gave me a full tank of gas before I left the lot. I will definitely recomment Preston and will shop there again. More

I WAS IN AN ACCIDENT AND MY CAR WAS TOTALED THROUGH NO FAULT OF MY OWN. I OWED MONEY ON THE CAR THAT WAS TOTALED, AND AM WAITING TO SEE WHAT THE GAP INSURANCE WILL COVER. WE TRIED TO GET A SUBSTITUTION FAULT OF MY OWN. I OWED MONEY ON THE CAR THAT WAS TOTALED, AND AM WAITING TO SEE WHAT THE GAP INSURANCE WILL COVER. WE TRIED TO GET A SUBSTITUTION OF COLLATERAL THROUGH A LOCAL DEALERSHIP (KOONS FORD OF ANNAPOLIS) AND THEY WERE NOT HELPFUL OR KNOWLEDGEABLE. WE WENT ON LINE TO FIND A CAR TO MEET OUR NEEDS IN A PRICE RANGE THAT FORD CREDIT SUGGESTED. WE STARTED CORRESPONDING THROUGH EMAIL WITH LISA HUBBARD AT PRESTON. LISA FOUND A CAR FOR US, AND REVIEWED OUR SITUATION WITH THE SALES MANAGER. WE DROVE AN HOUR TO SEE THE USED CAR. AFTER REVIEWING OUR SITUATION AND PAPER WORK THE GENERAL MANAGER WAS ABLE TO OFFER US A NEW CAR, AT A LOWER FINANCE RATE, WITH A BETTER WARRANTY, AT A LOWER MONTHLY PAYMENT, THAT INCLUDED NEW GAP INSURANCE. THIS FAR EXCEEDED OUR EXPECTATIONS. THE WHOLE PROCESS WAS SURPRISINGLY PLEASANT. THE STAFF WAS FRIENDLY, AND WENT OUT OF THEIR WAY TO GIVE US AN HONEST AND GOOD DEAL. THE FINANCE DIRECTOR TOOK TIME TO MAKE SURE WE UNDERSTOOD ALL THE PAPERWORK, AND OFFERED ASSISTANCE IF I HAD ANY QUESTIONS ABOUT MY CURRENT GAP INSURANCE. I WILL ABSOLUTELY RETURN TO PRESTON FORD TO BUY MY NEXT CAR. MY SON IS CURRENTLY SAVING UP TO PURCHASE HIS FIRST CAR AND WHEN HE IS READY, WE WILL MAKE THE HOUR TRIP BACK TO PRESTON BECAUSE THEY ARE WORTH IT. More

i think that richard was wonderful, he listened to everything we wanted in the vehicle and found it for us. he was informative on the options the car had gave us all the time we needed for our questi everything we wanted in the vehicle and found it for us. he was informative on the options the car had gave us all the time we needed for our questions. because he took the extra time to look for the right vehicle for us we didnt spend anytime wasted lookin at anything "not for us." he made the purchase easier. More

There was no pressure on buying a truck. Answered all my questions I had on the vehicle. No haggling over the price for hours. Very pleasent experience. They had a very good selection of trucks for you to m questions I had on the vehicle. No haggling over the price for hours. Very pleasent experience. They had a very good selection of trucks for you to make a choice. The best thing was they had all price ranges. More

We were looking for a car for our Granddaughter. Mr Stuart found just the right choice for her, one that was reliable, safe, clean, and in her price range. We could not be happier with the prompt and c Stuart found just the right choice for her, one that was reliable, safe, clean, and in her price range. We could not be happier with the prompt and courteous service Mr. Stuart provided for us. She is a very happy young lady, who will be starting college in the fall. She now also has very happy Grandparents who will have peace of mind knowing she will be traveling back and forth in a car we feel great about. Thanks Mr. Stuart and Preston Ford. More

over all my visit was great. i would come back and recommend. i did not feel pressured at all; everyone was friendly. how ever, i did not like how i didn't know how much i was getting for my trade, wh recommend. i did not feel pressured at all; everyone was friendly. how ever, i did not like how i didn't know how much i was getting for my trade, what my interest rate was, or my final monthly payment till the final signing. More

I visited Preston Ford with interest in purchasing a Ford Flex Limited. Mr. Chad Todd presented a take it or leave it price and after I did more research I came to conclusion the price he presented was proba Flex Limited. Mr. Chad Todd presented a take it or leave it price and after I did more research I came to conclusion the price he presented was probably fair but did not suit my budget. I wanted to tell them upfront that I would comfortable paying $500.00 over the invoice bottom line and yes I knew all about the hold-back but the take it or leave it price precluded andy more offers from me. I am still a serious shopper for a Flex and maybe we can come to terms in the near future. I thank Chad and Mickey for being kind and helpful as they tried to sell me a Flex. Maybe soon ? More