Preston Chrysler Jeep Dodge RAM of Wilmington

Renegade When we arrived at dealership 20 minutes before closing I had reservations about the likely hood they would be willing to go the extra mile to get the When we arrived at dealership 20 minutes before closing I had reservations about the likely hood they would be willing to go the extra mile to get the deal done after regular hours or they would push through to see everything finalized. Needless to say they stayed until 9 to get my jeep delivered that night and all the paperwork done on the spot and our salesman nikko was great. More

purchased a new Jeep (yet again) and it was painless painless - worked with Jim Groff yet again - always seamless. Always on the $$ with trade value for my car too. Not a pushy dealership that is what painless - worked with Jim Groff yet again - always seamless. Always on the $$ with trade value for my car too. Not a pushy dealership that is what keeps me going back... have walked out on a few... More

"Good Experience" 1st time working with Jim Groff, excellent sales person. Pleasant friendly person to work with. He made buying a car very nice. Thank you Jim. 1st time working with Jim Groff, excellent sales person. Pleasant friendly person to work with. He made buying a car very nice. Thank you Jim. More

Nice staff, convenient service hours. I took my 2015 Jeep Wrangler for the complimentary multi point inspection and got the first oil change. They also took care of an open recall. All t I took my 2015 Jeep Wrangler for the complimentary multi point inspection and got the first oil change. They also took care of an open recall. All total it took about an hour. The service rep was very informative and answered all my questions. The offer came with a gas card. So far I like the attention the dealership/service dept. gives its customers not only during the car buying experience but also after you leave the show room. More

Ford Bodywork I took my Ford Edge to The Brandywine Collision Center ad had a wonderful experience. The price quoted was the final price and very reasonable. Cath I took my Ford Edge to The Brandywine Collision Center ad had a wonderful experience. The price quoted was the final price and very reasonable. Cathy Doyle and Suzy were wonderful; to work with More

Good experience 2nd time working with Jim Orth. Excellent salesman to work with. Pleasant, friendly guy. He made the guy buying experience very easy. I would definit 2nd time working with Jim Orth. Excellent salesman to work with. Pleasant, friendly guy. He made the guy buying experience very easy. I would definitely recommend this dealer and specifically Jim. More

New or Used you can't go wrong My wife and I have been customers for over 25 years. She buys the new cars and I generally go for used. We have always been treated fairly and have go My wife and I have been customers for over 25 years. She buys the new cars and I generally go for used. We have always been treated fairly and have gotten a good trade-in price for our cars when we're ready for newer models. They have a great selection of used cars and have a website that you can compare prices. I always go there for service. They always send coupons in the mail for discounts on service. They are prompt and reasonable. The staff is friendly. More

Dodge Durango Purchased and made in America! Having driven a Tahoe for the better part of fifteen years I was planning on simply getting another one but had heard good things about he reworked Du Having driven a Tahoe for the better part of fifteen years I was planning on simply getting another one but had heard good things about he reworked Durango, so I went to see this guy named Mikey Loggerhead or Laughead something like that... Anyway, what a great guy! It was late and I had been looking at trucks ALL day, I was resigned to the Chevy Tahoe because of the engine and the storage. Mike starts talking to me about the standard features of the Durango, and to be honest here it was sounding like BS, there is just no way that Dodge could include all of these things and be below fifty thousand. Amiright? So, and this is going to sound really snobby on my side, I really enjoy listening to the radio when I drive and I drive a lot, I am on the road all the time so I like to enjoy the ride, I need to have XM Radio installed or I would go nuts. Mike says, "yeah, of course we have XM Sirius radio, its standard in all of these and you get a total package free for a year" I couldn't take it anymore and I just laid it out, "Mike, come on dude, you can't just say stuff is included and that this is standard and that is standard and all of these wonderful things without me calling you on it! Come on Mike, whats the deal?" Mikey was clearly confused by my over-reaction, so, I just said, "Bring out a White Citadel and let me see it for myself, if you are able to that is!!!" So, Mike gets up and walks around to the back of the building, right, I'm thinking that he's going to his manager and confessing that he has perhaps gotten over-excited, right? Dude pulls up to the side door in this dramatic Hollywood scene with bright lights and smoke drifting from around the vehicle and these two gorgeous women walk by and can't stop staring at the truck..... Okay, I made that last bit up. Seriously, that truck had everything I could possibly think of to add on my own, and it was all included within the trim package Citadel and it was thousands less then what I was going to pay the next day for a Tahoe z71 style or LTZ? Anyway, I bought that truck that night, Mike has been the most open and honest car salesman I have ever worked with, never withheld information, never once even attempted to be anything except who he is, a decent man who tells the truth. Heated Seats/Conditioned Seats, leather, television with satellite service, a HEMI......HEMI do I really need to say anything else? Right, didn't think so, enough said. More

Do not buy from them false advertising I have been researching for a new used car for 3 mos...I finally went to the dealership to move forward and was greatly disappointed to find out that I have been researching for a new used car for 3 mos...I finally went to the dealership to move forward and was greatly disappointed to find out that the descriptions of the cars I had been considering were inaccurate and also the pricing I had seen on the website and received letters from them were false also. They were just tryng get people in to buy cars but with no intention of honoring anything they had sent me. Then on top of it they insulted me like I was an idiot and had no clue what I was talking about after I came in well prepared with the paperwork along with being a previous customer and have sent people there who have purchased cars from them. They were not willing to work with me at all and I was paying in full cash. They wasted my time and energy which I told them I do not have. The car I was looking at had been on their lot for close to 3 mos..and then they said if the couldn't sell it they would just sell it at an auction....it's 4 days before the new year..it would be a year older..plus it didn't have all the bells and whistles and had the wrong pictures of the car on the website...poor customer service. Poor people skills and false advertising More

Great experience at the dealership. Friendly and professional staff. I had a challenging situation and all parties involved worked hard on my behalf to get my deal done. Couldn't be happier..truly professional staff. I had a challenging situation and all parties involved worked hard on my behalf to get my deal done. Couldn't be happier..truly an outstanding dealership with a genuine, old school, family feel. The way business should be done. More