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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.2
127 Reviews

127 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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August 03, 2023

Dealer was pretty good, but very disappointed in Chrysler. The recall situation was a disaster. More

by GEOJOSEPH150
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara , collision dept , very good
August 02, 2023

We appreciate the great service we receive there. They are friendly, professional and knowledgeable. We prefer to travel to their location instead of a service center near home because of the service More

by MTCreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Dovidio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

friendly, professional dependable and knowledgeable service center. I travel longer just to get their quality service, rather than another RAM dealership that is closer to me. More

by WESTERNPENNSYLVANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE KOSCIUSZKO
July 25, 2023

Preston Chrysler Dodge Jeep Ram is always the absolute BEST place for all of our needs whether it is service, buying or just a quick question on our vehicles! We have bought over 29 Vehicles from Preston More

by Villani1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Dovidio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dierfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby peters, Bob Preston
July 22, 2023

Good service at a reasonable price. Katie kept me updated on the progress of my vehicle that was in for service. More

by RGLEVICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
July 19, 2023

Usually dealership is very accommodating. This last trip was terrible. Took too long for service. More

by MIPPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service center
July 18, 2023

Great help from Daniel. Pleasant employees and comfortable waiting area. Wait time was minimal. Actually told me why my tire was leaking air!! More

by pgettings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
July 15, 2023

Have dealt with call backs for cars over the years and it always goes well. This time was very easy, people are nice to deal with., More

by DIDIANOLYNN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Call back for Mr Jeep Renegade, was fixed in a timely manner
July 10, 2023

Pleased to have my Jeep serviced with an extra key fob. The time table was a little longer than what I was originally told. Fortunately, I didn’t have to be anywhere. More

by BETSY.W.WALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
July 08, 2023

I hear crickets. No response from anyone about losing my center caps after I had my tires rotated....Def not a happy customer, but I guess you don't need our business More

by FRED_BONNIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
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