Preston Chrysler Dodge Jeep Ram - Service Center

The two service advisors were terrific! Rick is one of the most friendly and best salesperson! Came across the owner of the dealership, he completely ignored me. No smile, not even a “hi. Rick is one of the most friendly and best salesperson! Came across the owner of the dealership, he completely ignored me. No smile, not even a “hi.” I had to say good morning to the female greeter at the front desk. No greeting. Except for the two service advisors and one salesperson, this dealership has lost the meaning of customer service. More

The staff at Preston Toyota (especially Dan) go above & beyond common courtesy to assure the satisfaction of their customers. In addition, a staff member came into the waiting & asked if there was anything beyond common courtesy to assure the satisfaction of their customers. In addition, a staff member came into the waiting & asked if there was anything he or anyone could do to make our wait time more comfortable. The waiting area is also very spacious & the big screen TV entertains us while waiting to make time go by quickly. More

Surprised at the cost of battery and not being covered by extended warranty with Fidelity. extended warranty with Fidelity. More

Car wash was HORRIBLE! Service was good but every time I get car washed it looks bad Service was good but every time I get car washed it looks bad More

These guys are awesome, Always looking out for your best interest. Extremely helpful! Will definitely continue to go there. interest. Extremely helpful! Will definitely continue to go there. More

Always a good experience when coming here. Everyone is nice and everything is taken care of in a timely manner! Everyone is nice and everything is taken care of in a timely manner! More

Service was timely , it was picked up in early morning and returned completed early afternoon. A car was left for me to use so I could keep doing my work and returned completed early afternoon. A car was left for me to use so I could keep doing my work More

My appointment was quickly,scheduled, I was kept updated on service status and great customer service. on service status and great customer service. More

They did a good job on the recall fix but the check engine light was still on I asked them about it told me it had nothing to do with the recall took it to AutoZone had it scanned and sure enough the l engine light was still on I asked them about it told me it had nothing to do with the recall took it to AutoZone had it scanned and sure enough the light was on because of the recall for the catalytic converter so I had it reset now it's off I just don't understand why lie about it because I'm sure they didn't check it at all but other than that I'm happy More

Fast courteous and great service! Highly recommend Preston sales and service departments. New castle PA Highly recommend Preston sales and service departments. New castle PA More